Charlotte, NC Electronics Store

Tyler is fantastic. He is very knowledgeable and helped me setup wireless plans flawlessly. And he was willing to take time to answer all my questions.

Was very helpful and executed in a timely manner.

Got my PS5 fixed here and its working great they fixed the issue and gave it a cleaning..price was ok vs going to buy a new one they gave me 90 days on the repair which i ... more

Pleased

Very Friendly and Helpful ! Got my screen replaced in 30 minutes ! Recommend this business to anyone needing phone repair !!

Jason, the manager there, helped us and went above and beyond with both his customer service and tech support! Great guy and awesome attitude!

Went to upgrade and trade in some phones and purchased a new watch. We were sold a watch that we didnt ask for. We went in the next day to return it as it wasn't what w ... more

Great customer service

Excellent customer service A++++ Donovan Excellent employee

great customer service !! quick and easy

It was OK

We had the BEST experience! Morgan went above and beyond ! Best customer service ever! Highly recommend!

Very good

Updated 4/9/2024!!! If I could make this -0 stars I would. Ive been back to Conns twice and was extremely satisfied until now. Each time weve spent over $10,000 with them ... more

The lady was nice and got me In and Out

Not bad

0 stars. I went to this place based off reviews. I paid $140 for them to fix my Iphone 11 pro max screen or so I thought. Immediately after my face ID stopped working and ... more

I love Chris help, he was so nice with us, give to me great deal I'm happy

Very rude especially that light skin girl who work the front i wasn't feeling the whole attitude and her energy and vibe was way off

The best subway

This place said it opens at 10am so I show up and it is now 10:13am and no one is here.

Thomas, thank you very much for your help.

Very good service and super good customer service, I 100% recommend this place and it has excellent service from Tomas and Jonathan

Excellent service, excellent prices, easy to purchase.

Excellent experience at this store. Sean was patient and great to deal with. He was xolained everything in detail.

I had personal care from my salesperson. Above and beyond his responsibility as his employment

Upgraded my phone and plan in less than an hour. It was easy and fast.

Liars are working in this store. The big guy told me that T-Mobile discontinued 2 months ago the 10-15$ prepaid plans Got back in 30 min to talk to the guy but he was hid ... more

Hasan has a lot of knowledge!

I'm a over the road truck driver and my time is usually limited when I'm moving a load. I popped in to replace a phone and was helped by Bramdon and Daniel. They were ext ... more

Terrible customer service

Be aware of trading your phone, or any device with T-Mobile because they lie to me saying I was getting $400 for my phone it was a lie I never got the credits or the amou ... more

Highly recommend Charlotte AT&T for cable and mobile phone services.  We have had excellent support and service; and follow up from their customer service over the la ... more

They did not resolved my issue.

My bill is never correct this store is not helpful

Fast and thorough repair. Explanation given in terms that were easy for a novice to understand.

I dropped my phone at work next day went to the fix this man fixed my phone in like 10 minutes flat.

I have had this service for many years, every day the signal is useless, the internet fails a lot and the service is terrible in this branch

They were able to tell me what is possibly wrong with the phone and what I can do and pricing for it. They are awesome!!

Was here earlier had to get my boyfriend new phone. DIANA help me with no problem at all. Every time a customer came in she let them know she will be with them shortly. I ... more

It's a heavy set guy that work there.... He.s always nice n very friendly... I think his name is Josha... But it's a girl that work there act like she always have attitud ... more

So unprofessional they have you waiting for so long I had to go back 3 times the first time i didnt have my id cause all my items got stolen so I went to get my daughter ... more

Wonderful place to get the best deals on wireless! Thank you!

This is a very unprofessional and rude personel. I've had a metro account for over 3 years with 3 lines, and this is the first time I've heard you have to take your physi ... more

Great store The associates were really good at helping you what I needed done. It took a little while but it was worth the wait. Thanks to the manager and one of the empl ... more

Brought my trust and high expectations to this store. Hispanic sales person made me pay for unnecessary insurance on my own devices saying it is Metro PCS policy. Only to ... more

Terrible customer service and poor communication! Waste of my money canceled my geek squad membership they are literally no help and you still have to pay for services wo ... more

I highly recommend this location for computer repair. It has quick, no-cost diagnostics and Jennifer, the solutions advisor, is great to work with. Jennifer is competent, ... more