Chamber of Commerce

      Metro by T-Mobile

      ( 52 Reviews )

      Metro by T-Mobile
      Smart wireless that’s got you covered.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Wednesday:
      10:00 AM - 7:00 PM
      Thursday:
      10:00 AM - 7:00 PM
      Friday:
      10:00 AM - 7:00 PM
      Saturday:
      10:00 AM - 7:00 PM
      Sunday:
      10:00 AM - 6:00 PM
      Monday:
      10:00 AM - 7:00 PM
      Tuesday:
      10:00 AM - 7:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.4 - (52 reviews)
      21
      9
      4
      4
      14
      Read Our 52 Reviews

      Chamber Rating

      Verified Member
      3.4 - (52 reviews)
      21
      9
      4
      4
      14
      › ‹
      • Santos Exequiel Mancia Gutirrez


        Jan 3rd, 2025

      • German Ortez


        Dec 16th, 2024

      • Crystal W

        Went in to pay a phone bill and Adaline no acknowledgment that I was in the store at all stood there for 20 minutes with no service
        Sep 30th, 2024

      • Gina Williams

        They close the store early and have very bad customer service. The girl today was on the phone will trying to help and she was trying to rush to get home so she couldnt help me with my problem. I asked to speak to a manager and she told me she dont have a manager. I asked her name and she ignored me!
        Jun 15th, 2024

      • Quick Cash For Cars

        after my most recent visit Marvin did a great job in helping with my situation we are back on track, and I recommend you guys talk things out with them for great deals
        Apr 4th, 2024

      Read Our 52 Reviews

      About
      Metro by T-Mobile

      Visit Metro by T-Mobile at 5009 Beatties Ford Rd Ste 111 for unbeatable prepaid plans and 5G phones from Apple, Samsung, and OnePlus. Our friendly staff will walk you through our best prepaid plans with unlimited talk, text, and data. Call (980) 498-0248 or drop by today!

      Contact Info

      Questions & Answers

      Q What is the phone number for Metro by T-Mobile?

      A The phone number for Metro by T-Mobile is: (980) 498-0248.

      Q Where is Metro by T-Mobile located?

      A Metro by T-Mobile is located at 5009 Beatties Ford Rd, Charlotte, North Carolina 28216

      Q What is the internet address for Metro by T-Mobile?

      A The website (URL) for Metro by T-Mobile is: https://www.metrobyt-mobile.com/stores/bd/metro-by-t-mobile-charlotte-nc-10217279/

      Q How big is Metro by T-Mobile?

      A Metro by T-Mobile employs approximately 20+ people.

      Q What days are Metro by T-Mobile open?

      A Metro by T-Mobile is open:
      Wednesday: 10:00 AM - 7:00 PM
      Thursday: 10:00 AM - 7:00 PM
      Friday: 10:00 AM - 7:00 PM
      Saturday: 10:00 AM - 7:00 PM
      Sunday: 10:00 AM - 6:00 PM
      Monday: 10:00 AM - 7:00 PM
      Tuesday: 10:00 AM - 7:00 PM

      Q How is Metro by T-Mobile rated?

      A Metro by T-Mobile has a 3.4 Star Rating from 52 reviewers.

      Hours

      Wednesday:
      10:00 AM - 7:00 PM
      Thursday:
      10:00 AM - 7:00 PM
      Friday:
      10:00 AM - 7:00 PM
      Saturday:
      10:00 AM - 7:00 PM
      Sunday:
      10:00 AM - 6:00 PM
      Monday:
      10:00 AM - 7:00 PM
      Tuesday:
      10:00 AM - 7:00 PM

      Ratings and Reviews
      Metro by T-Mobile

      Overall Rating

      Overall Rating
      ( 52 Reviews )
      21
      9
      4
      4
      14
      Write a Review

      Santos Exequiel Mancia Gutirrez on Google

      image

      German Ortez on Google

      image

      Crystal W on Google

      image Went in to pay a phone bill and Adaline no acknowledgment that I was in the store at all stood there for 20 minutes with no service

      Business Response on Google Sep 17th, 2024


      I apologize for any unprofessional service you received. That’s not the experience we want for our customers, and it sounds like we fell short this time.


      Gina Williams on Google

      image They close the store early and have very bad customer service. The girl today was on the phone will trying to help and she was trying to rush to get home so she couldnt help me with my problem. I asked to speak to a manager and she told me she dont have a manager. I asked her name and she ignored me!

      Business Response on Google Jun 24th, 2024




      Hello Miss Williams, we apologize for your less-than-ideal experience. Our team should always be courteous, respectful, and professional. We appreciate you being a T-Mobile customer and hope we can win back your trust and confidence on your next visit. I will be reaching out to the stores general manager to discuss.


      Quick Cash For Cars on Google

      image after my most recent visit Marvin did a great job in helping with my situation we are back on track, and I recommend you guys talk things out with them for great deals

      Business Response on Google Mar 26th, 2024


      I apologize for any unprofessional service you received. That’s not the experience we want for our customers, and it sounds like we fell short this time.

      It's disappointing to learn that we did not live up to our high standards for customer service. We are always improving and hope you'll give us another chance to provide better service in the future.

      Please email me at [email protected] to further discuss.

      Sincerely,
      Jonathan

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      Overall Rating

      Overall Rating
      ( 52 Reviews )
      21
      9
      4
      4
      14

      Write a Review

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