Charlotte, NC Electronics Store

Terrible customer service and poor communication! Waste of my money canceled my geek squad membership they are literally no help and you still have to pay for services wo ... more

Great customer service very helpful and detailed oriented. Props to Maria she helped me with my new phone process. Thank you, keep rocking girl.

I went to purchase a sim card for my device and was told I wasn't going to be charged but then was for the activation fee. The representative lied and told me that the ph ... more

My bill is never correct this store is not helpful

NetEffect Technologies has set up and managed our law firm’s IT infrastructure and phone systems for several years. They are knowledgeable and trustworthy and will rec ... more

Wonderful place to get the best deals on wireless! Thank you!

I highly recommend this location for computer repair. It has quick, no-cost diagnostics and Jennifer, the solutions advisor, is great to work with. Jennifer is competent, ... more

Great service

I dropped my phone at work next day went to the fix this man fixed my phone in like 10 minutes flat.

The manager called the police Sunday March 17 because she didn't want to provider service to black women. It's sad that when I asked for her business card and her manager ... more

Everyone was extremely helpful they went above and beyond to make sure I was happy!

They were able to tell me what is possibly wrong with the phone and what I can do and pricing for it. They are awesome!!

Was here earlier had to get my boyfriend new phone. DIANA help me with no problem at all. Every time a customer came in she let them know she will be with them shortly. I ... more

Be aware of trading your phone, or any device with T-Mobile because they lie to me saying I was getting $400 for my phone it was a lie I never got the credits or the amou ... more

I've been sitting outside of T-Mobile on sugar Creek road since 9:57 a.m. it's now 10:08 and nobody has come to open this store. It's extremely unprofessional, especially ... more

Muy bien

Melissa sold me the phone and she made sure I knew about the deals and other information that I may have needed. 10/10.

So unprofessional they have you waiting for so long I had to go back 3 times the first time i didnt have my id cause all my items got stolen so I went to get my daughter ... more

WORST SERVICE DROPS EVERY SINGLE TIME I MAKE A CALL. I WAS ON THE PHONE WITH MY BANK ABOUT FRAUD ON MY ACCOUNT AND IT DROPPED. IM DONE. BACK TO BOOST

Did work for this company that had me install 5 tv's and did not pay me. Been working with all parties involved with AT&T, SHI and iTeam and still have not resolved anyth ... more

Love this store. I have bought every phone I owned from here.

I'm sitting in front of the store in the parking lot right now! I walked up to the door it's locked 6:03 p.m. The store closes at 8:00 p.m. there's an employee just sitti ... more

One of the most exciting experiences ive had witha cell phone store

One of the best meters

If I could give zero stars I would. Customer service was non existent. We werent acknowledged and after about 20 minutes of waiting with 2 people there and one person wor ... more

Bad service

Great service.

Great experience. I thought I needed a charging port replacement but they cleaned out the port while I waited and now the phone charges as good as new. Awesome! Out the d ... more

Metro is janky but that provide cheap cell service that works almost as well as a three big companies so I can't complain. The real reason for this review is Christopher ... more

Staff is very nice and professional.

Great customer service always looking to help people

My wife came into this store today and came home with an awful story. An African American male was helping out 2 different Hispanics. She said she had never witnessed the ... more

Verizon reps stopped by my door unannounced. I will not be purchasing anything from Verizon and will try to get my business phone switched to AT&T.

Went in to buy a new phone both people there had really bad attitude neither seemed like they knew what they where doing I was given 5 different prices was told I needed ... more

The team there was amazing. I mean their customer service was on point. They had me laughing. I truly enjoy my service oh my phone is doing good lol forgot about that. lo ... more

The store finally came through al.ost 2 weeks later and helped me install a box I already had. Nile and Dan I appreciate all your help. I just think this should of been r ... more

Went to this store on 3/22/2024 looking to switch over my service and get a new iPhone. When the rep (I believe his name was Noah) and I were setting up my phone, he ment ... more

I scheduled an appointment online. Received a confirmation text the day of saying to come in at my scheduled time or anytime today. Get here theres a taped note on the do ... more

The company does not stand behind their repairs. Screen was cracked on iPad and it was replaced. Worked for 2weeks and the screen developed lines. Returned and it was det ... more

Service was great, cant wait to work with these guys again.

Correctly attentions

I got a business account and was told if I keep my pixel 8 and 8pro that I can get up to 800 per phone and then I do that and they tell me that the pixel 8s are not elig ... more

Store went down with new management

Very excellent service and good communication

Spanish is spoken and they are attentive.

Did a great job, very transparent and helpful. Emilio was a super employee, he answered all my questions.

Double check your bill. The employees, in our case Vickie, will assure you that you are enrolled in one plan but secretly enroll you into another one thats more expensive ... more

My experience was great! The young man, Machion I think, helped me was amazing, very knowledgeable, answered my 1000 questions with patience and he was extremely professi ... more

The representative Jae was amazing! She was so energetic and positive, it was like we knew each other for years already. She explained everything so well about the device ... more