Metro by T-Mobile

I've been sitting outside of T-Mobile on sugar Creek road since 9:57 a.m. it's now 10:08 and nobody has come to open this store. It's extremely unprofessional, especially in neighborhoods like ours. It says that you don't have to try hard or you can be insufficient with what you're doing and it's expected because of the type of neighborhood and area that it is. It's really unfortunate and I feel like something really should be done about this because this store should have been open 10 minutes ago now and it's not and then you're losing money because I came here to purchase a phone today Update. So after they came I spoke with Omar super nice guy. At the end of the day I walked out with a really good deal on a phone and I got a second phone actually. So definitely commend them for the customer service and for that I will switch my review to four Stars
Feb 16th, 2024

Store was closed early when I had arrived
Nov 29th, 2023

The attention was really bad, my mom tried grabbing a phone and the lady in the cashier told her she couldnt touch it. I think that everyone should be treated equal and not just because of color or race treat people different from what they are.
Oct 13th, 2023

I came in there with me and my girlfriend to buy my son a phone for Christmas and manager of the store light skin women with dreads at first she told me my total was 150 she asked me if I wanted to buy case I told her no I'll get one at the mall she took it up on herself to add on a case to the phone and screen protecter and then charge me $171 that's not how you conduct business you don't force nobody to buy something that they don't want and then on top of that when I was leaving now she snuck and hurry up and threw it in my bag and didn't even give me a receipt this would be my last time ever going to this Metro she don't care about the people she finessing
Nov 28th, 2022

Aug 23rd, 2022