New York, NY Bank

Good Customer service

Beware of this bad bank!!!!!!!!

HORRIBLE.  Their technology is awful!!!  If you try to send a payment on Zelle you can only type in one letter before the screen freezes up.  They also reduced my daily p ... more

Very nice and quick experience with this bank. Usually the lines are long and you wait forever to see a teller but this wasn’t the case here. You sit down for five seco ... more

I went to branch for cashing my check, the black and fat girl couldnt do it because of I dont have account. I said I am ok with fee, then she excused the limit. She even ... more

Good place to use ATM, for no fee withdrawals

The worst bank ever never applied for auto loan credit card they are not good

I miss the biggest company I've worked for in years. Chase.

Very inconvenient to have machines and they dont even work . Cant make a deposit or anything and to be located close to 42nd st and have no machines working or anyone the ... more

3 hours on the phone with them. Talk to around 8 persons. Because they lock my account. End up someone inside use my debit card to order from Amazon. Call again to them b ... more

They find ANY reason not to work & say that everything is against policies & essentially refer you to (a) Customer Service Phone Line, (b) Another Branch- typically that ... more

Opened earlier than stated and Damian was very nice. Sometimes this block gets sketchy, but usually no problem going here.

What a terrific team of professionals!  This group is knowledgeable, hard working, and willing to go the extra mile to ensure any problem or complication is resolved.  Ja ... more

Thought my paystub was fake and asked for another form I.D when I had a paystub and a goverment issued I.D already. This place is a joke. Didnt want to go through the has ... more

In and out.

I've only gone inside once but having an ATM at this location right next to the train is great. But moving this location means I might have to step inside capital one ba ... more

Eh

...a.......and the 720 #815 Miami Florida have the worst service. Give been with this bank for 8 years. They have the worst customer service

(Translated by Google) I went to TD Bank today to get the personal information of my account in order to clarify certain things. TD Banks Financial Services Associate "Ge ... more

Lie lie K is the best personal banker. Always help and smile Other people doesnt work like her. Only Lie lie is the best

There is only ONE person working here. I had to wait 30 mins then left. No one else could meet me. Will cancel my account. Stay away from this bank. Very inconvenient. Th ... more

If i could leave zero stars I would. The staff is rude and incompetent. They answer to my questions with ''i don't know..." and said they don't give you the option of mak ... more

I walked in at this branch , there was a woman , and a man talking to each other ( definitely work there to help customers out ). I waited seated for 15 min , they contin ... more

(Translated by Google) Good customer service Good attention to the public. (Original) Buena atencin al pblico Good attention to the public.

Nice service

I went into to open a business checking and savings account and the employee I worked with, Linda, could not have been more kind and helpful. There was some issues in mer ... more

Wow, Margaret was so helpful! I went in thinking I would be there for a long time. She showed me how to set up my Chase card on my phone to do quick pay options so quickl ... more

Great bank, quick and polite service!

No one answers the phone.

Pace Bank? Where's the all powerful board-spinning dude who's into Bob Dylan music?

This bank almost always has homeless people living in the ATM lobby. I never feel safe handling cash there and it always feels like a huge covid risk

It is one of the worst branches around. They don't greet you or offer assistance. The loan officers will ignore the teller line on a busy day even if they are available. ... more

Went there today, and completed 3 tasks in fust a few minutes. Both cashier, and representative Kathy was very professional and polite. Recommend

Worst chase branch. They dont answer phones and staff literally lie. The manager is incompetent and useless.

I was met by Laila and not only was she unknowledgeable about the issue, she was also extremely rude. She raised her hand more than a few times when I tried to help her t ... more

I came here because is the near one from my work but there attention and attitude wasnt good they treat me like I was begging because I am a Latina

They are very helpful !!

I wanted to leave a great review of my experience in this Citi Bank in Grand St,Max the teller had been the most helpful and friendly and personal banker Rachel Wang is s ... more

Very business oriented

There stock is plummeting will they make it out alive this happens when you mismanage money

Horrible customer service, long queues, teller and customer service point at each other when you need something. Waited in both lines to get what I needed, for about an h ... more

Really great experience on the phone with one of your tellers (a man, I didn't catch his name). He was very knowledgeable and friendly. I really appreciated it!

I dont know how exactly call this people who had no idea what they doing in positions they was hire. This person being Rude and unprofessional. She refused to do Transact ... more

I was looking all around NYC today to get papers notarized. Many places were either closed or not doing notarization anymore. I was relief when I met Johnathan Santos i ... more

For me basically the convenience the staff is very friendly I think overall is one of the best banks in New York City

They denied me the right to open a business account because of an address mess up and they are very discriminating. I think that there employees are not well trained when ... more

I highly recommend this Chase location. The main bank manager is very helpful, friendly and patient. He will give good advice, if you need any help. Im very happy with th ... more

Safe,nice, big place

Wrost experience. Too long wait. I faced discrimination. I have waited like an hour. The Spanish banker Hawa Diakhaby was the stupid agent ever,so rude and disrespectful; ... more