New York, NY Bank

I have not had chase for over 7 years and yet a review was posted 4 years ago with my name rating 5 stars?????

So Im a member at this bank temporarily and due to my phone number being changed I was unable to complete my registration for online banking and was directed by customer ... more

This bank is 3 stars at the most. It was two stars a year ago, but their mobile app seems actually usable now. The phone banking queues are much lesser and their reps see ... more

Always experienced prompt and attentive service from the entire staff. Mr. BonRandy Nanong introduces updated products for current and future financial needs without bei ... more

Dont go here theyre terrible and they close two hours before theyre supposed to. The staff basically closes when they feel like it.

Wow super grateful for the patience and assistance sara provided my mom and I. There was an issue with a routing number and was very unusual. She was able to escalate wit ... more

Very nice staff

not very diligent staff.

I have to say that my experience with CNB has been the best. Great service and assistance. In my case I’m an expat and all people in the bank has look for proactively t ... more

Convenient location but my encounter with a bank teller was not pleasant. They showed no appreciation for my business and did not respond when I greeted them and asked ho ... more

Hello good morning! This is Justine m Rivera and I come to this bank and everyone in the bank is great and nice and kinda they treat me with respect and love too. They ar ... more

Brian Clarke is the man if you’re looking for an investment advisor. The investment he had recommended didn’t yield the best returns but that was on account of the p ... more

Tries hard to be helpful, so I kept my HSBC account there, although keeping most of my cash at Apple Bank for Savings as they are more ethical as a Savings and Loan bank. ... more

The people who work here are incompetent. They cost me hundreds of dollars. Go to any other location.

Great staff,super friendly at this location they definitely go out of there way to help 👍 Always a pleasant experience there

Hard to rob.

Best bank ever

If you say you close at 9pm, don’t have the doors locked at 8:45. That means you close at 8:45 (or 8:30?) Otherwise, I have been getting money orders here for years and ... more

I went here to make a simple withdraw of a little over 1K. At first the teller seemed to proceed with the transaction normally. But then after some unusual and rude glanc ... more

Did a refinancing with pen fed to buy out my lease and they put the wrong name on the check and continuously tell me they will mail my check out and never do. Im going to ... more

Horrible service, wait 1 hour, I add that they attend people without an appointment, they approach asking for something and they stay attending when the same client tells ... more

It's actually on Fulton St across from the Chick-fil-A

I walked in one morning inquiring about my accounts. A very nice lady immediately approached me and identified herself as the manager of the branch and gave me her busine ... more

Worst service. Came in to open an account and was told to wait 1 hr. Because there were 4 ppl ahead of me. After waiting the hr and checking in why it's so slow. I was ... more

The teller belissa was very helpful. Its a very convenient branch. They also had lollipops in a bowl I thought that was cute

I love this location because of the banker Maria, shes the short black woman and she has the best customer service and is friendly.

Sams the man! Great experience, and lovely modern, open space.

Very nice ATM services. Comfortable and safe environment.

I must say every single time I go in here the tellers are just so rude and unfriendly. You would think they would hire people who have a little bit of customer service.

I roughly spend 15 to 20 mins queue in line for counter service. I just spent about 45 mins today Americas most convenient bank? The management here is disaster.. America ... more

Did a currency exchange in the beginning of December and they told me that after 7-10 business days the money would go to my account. After the 10 business day I called t ... more

Sheer incompetence.

New location 222 Broadway

Worst credit card company ever, highest interest rates of all. They mix up your charges ,give you credit then take it back, Charge you interest after you have paid off ... more

:-(

The experience I had at the bank was very smooth the teller helped me out with opening a checking account and will tell my friends and family to use this bank Ponce

Very good service

Teller Pabon not friendly and very rude.

Capital one stole all my money they can eat a dickkkk

Easygoing. Very friendly. Very fast. Thank you!

I went here to get a document notarized. Ms. Braxton was very professional and the bank interior was immaculate.

A personal banker at this branch persuaded me to open up a new savings account to get a piddly $275 bonus if I left the money there for 60 days. The bonus was supposed to ... more

The worst customer service ever. The staff here can't even say hi or thank you to their customers. The person who "took care of" me didn't even answer yes or no when I as ... more

Awful company. Mysteriously lost access to my savings account and keep getting hung up on. Not sure what to do, but I guess giving maybe giving a branch a one star review ... more

Thank you anthony andrada took 10 minutes to fix my problem definitely recommend this place very nice and helpful

Very happy with the customer service , quick and professional

Ever since they instituted the appt system its been a nightmare to try to sort out business matters. I miss the day when you could come in and just wait to see someone. N ... more