Chamber of Commerce

      PenFed Credit Union

      ( 49 Reviews )

      PenFed Credit Union
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Friday:
      8:30 AM - 4:30 PM
      Saturday:
      N/A
      Sunday:
      N/A
      Monday:
      8:30 AM - 4:30 PM
      Tuesday:
      8:30 AM - 4:30 PM
      Wednesday:
      8:30 AM - 4:30 PM
      Thursday:
      8:30 AM - 4:30 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.6 - (49 reviews)
      30
      2
      1
      1
      15
      Read Our 49 Reviews

      Chamber Rating

      Verified Member
      3.6 - (49 reviews)
      30
      2
      1
      1
      15
      › ‹
      • puja negi

        Did a refinancing with pen fed to buy out my lease and they put the wrong name on the check and continuously tell me they will mail my check out and never do. Im going to be responsible to now pay for my vehicle each month as a renting fee since its past my lease date and I still havent received anything. Do not recommend them for any large or time sensitive loans.
        Mar 31st, 2022

      • Gabby B

        PENFED in general has the WORST customer service. Once they get you the loan forget about getting you what you need like title information. Its been more than one month and we are still waiting for the docs we requested from them. When we call we are on hold over 30 minutes with no real answer at the end. Then we send a message thru their website and they eventually reply with an standard message.again, no real solution.
        Mar 23rd, 2022

      • Niquey Bea


        Mar 3rd, 2022

      • Marc Rosen

        Would not recommend for refinancing loans! They locked my account for seemingly no reason, and won't let me make a payment online or on the phone. Like what year is it that I have to mail you a check? I don't have checks, stamps, or envelopes. Like all I need you to do is take my money and you've made it so difficult.
        Feb 25th, 2022

      • Bill Pala

        Horrible phone service. Same issue several times no callbacks.
        Jan 27th, 2022

      Read Our 49 Reviews

      About
      PenFed Credit Union

      PenFed serves military and non-military personnel alike, offering market-leading certificates, checking, credit cards, personal loans, mortgages, auto loans, student loans, and a wide range of other financial services. We exist to educate, encourage, and to usher our member's dreams into reality. Federally insured by NCUA. Equal housing lender.

      Contact Info

      Services

      • HELOC
      • Online Banking
      • Mobile Banking
      • Auto Loan
      • Personal Loan
      • Mortgage
      • Refinancing Services
      • Checking Account
      • Debit Card
      • Credit Card
      • Check Deposit
      • Cash Deposit
      • Money Market Account
      • Certificate of Deposit Account
      • Student Loan
      • Savings Account

      Images

      Questions & Answers

      Q What is the phone number for PenFed Credit Union?

      A The phone number for PenFed Credit Union is: (800) 247-5626.

      Q Where is PenFed Credit Union located?

      A PenFed Credit Union is located at 55 Water Street, New York, NY 10041

      Q What is the internet address for PenFed Credit Union?

      A The website (URL) for PenFed Credit Union is: https://www.penfed.org/

      Q What days are PenFed Credit Union open?

      A PenFed Credit Union is open:
      Friday: 8:30 AM - 4:30 PM
      Saturday: N/A
      Sunday: N/A
      Monday: 8:30 AM - 4:30 PM
      Tuesday: 8:30 AM - 4:30 PM
      Wednesday: 8:30 AM - 4:30 PM
      Thursday: 8:30 AM - 4:30 PM

      Q How is PenFed Credit Union rated?

      A PenFed Credit Union has a 3.6 Star Rating from 49 reviewers.

      Hours

      Friday:
      8:30 AM - 4:30 PM
      Saturday:
      N/A
      Sunday:
      N/A
      Monday:
      8:30 AM - 4:30 PM
      Tuesday:
      8:30 AM - 4:30 PM
      Wednesday:
      8:30 AM - 4:30 PM
      Thursday:
      8:30 AM - 4:30 PM

      Related Categories

      Ratings and Reviews
      PenFed Credit Union

      Overall Rating

      Overall Rating
      ( 49 Reviews )
      30
      2
      1
      1
      15
      Write a Review

      puja negi on Google

      image Did a refinancing with pen fed to buy out my lease and they put the wrong name on the check and continuously tell me they will mail my check out and never do. Im going to be responsible to now pay for my vehicle each month as a renting fee since its past my lease date and I still havent received anything. Do not recommend them for any large or time sensitive loans.

      Gabby B on Google

      image PENFED in general has the WORST customer service. Once they get you the loan forget about getting you what you need like title information. Its been more than one month and we are still waiting for the docs we requested from them. When we call we are on hold over 30 minutes with no real answer at the end. Then we send a message thru their website and they eventually reply with an standard message.again, no real solution.

      Niquey Bea on Google

      image

      Marc Rosen on Google

      image Would not recommend for refinancing loans! They locked my account for seemingly no reason, and won't let me make a payment online or on the phone. Like what year is it that I have to mail you a check? I don't have checks, stamps, or envelopes. Like all I need you to do is take my money and you've made it so difficult.

      Bill Pala on Google

      image Horrible phone service. Same issue several times no callbacks.

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 49 Reviews )
      30
      2
      1
      1
      15

      Write a Review

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