New York, NY Bank

Worst bank ever!!!!!! You need to go through across the world and back just to be verified and there horrible customer service!! Highely DO NOT recommend!!!

Excellent team

Daniel was very a blast; he helped me solved the problem that's been bothering me for months in as little as one hour; talking about spending hours with the calling cente ... more

They will not help you at all. Worst attention I ever I had

Excellent service. The personnel is accommodating and friendly.

I have to share the great experience I had tonight with Dharam Singh (Dave)! I came in to deposit a check using the ATM machine, but the check wouldn't process. Dave was ... more

I am only giving this branch a 5 star rating because over the years Maria Vaca has guided me with my banking questions. She is professional, polite and very knowledgeable ... more

Dont know about the bankers because I never needed to see one but the tellers are awesome

They have dog treats and lollipops but no public bathroom and no decency to help a cardholder who’s suffering out with at least directions to the closest one.

As Large as this bank it baffles me that they are the lowest on the spectrum for customer service and this is the general consensus of a majority. You give a lot of excus ... more

TD bank is absolutely dont care about the safety of their customers since any time i go to deposit my Money there are bunch of strange homeless people laying and looking ... more

Service is not bad.

Friendly service

The security guard Brosnahan I believe, was out of control this evening: I was standing by the counter in front of the window that is on 111th and Broadway. Looking at my ... more

Have never had a bad experience here. Always a friendly staff who answer all of my questions!

Great banking

I love doing my banking at the Broadway (94th) branch. Everyone who works there is so nice and they remember you. Congratulations to you guys! It really feels like co ... more

Doesn't exist

Closing 4/23

Customer service is poor at this location. I suggest you record your intereraction with the representative. Complaining to customer relation resolves nothing. Is there an ... more

Verification isn’t through the machine and never goes through when you try to verify online. Completely useless.

Thank you!

The bank close permanently

they rap me off with $80 of my deposit. nothing but thief's.

only come to this spot cuz its close to my work. Worst service ever!

Does an employee named Dolores Karida Jennifer work here?

Great branch and employees - always helpful and friendly

Helpful and smart team, manager Britney is amazing to deal with

Great service over the phone with a very helpful man named Bill really appreciated his help. Thank you!

I went here to get a document notarized. Ms. Braxton was very professional and the bank interior was immaculate.

The staff here are super friendly, and not in a phony-baloney way at all - they genuinely care. When you’re a regular, they remember your name! I’ve seen them deal wi ... more

Capital one is worst Bank Branch and ATM service wise. I can barely find any branch and this branch is worst one their ATM machine doesnt work 7 days a week and sometimes ... more

Erik is an excellent worker.

Honestly I wasnt going to put a review up but I feel like after 2 bad experiences I have. The first bad experience I had I was waiting to open an account and someone was ... more

This is the second time that I was treated with derision and condescension from the same tellers, a senior and a millennial. I can’t believe those tellers would choose ... more

I went in there to get a roll of quarters and no I do not have an account but I needed to do my laundry !!! This area is all black or brown and I am white and I am sure t ... more

Extremely poor customer service. I was given the run around multiple times (online banking - branch - online banking) and never able to resolve what should have been a si ... more

Went to TD bank today, teller: Ashly made the experience so difficult not even worthy of being a teller, literally needed change for a business and made a fuss saying we ... more

Warning: this is regarding the ATM machine after hours. I’ve been to this ATM only 3 times and every single time, there’s a homeless person sitting there inside right ... more

Hey, they could at least smile at me and say thank you while they're robbing me of my money. 👎👎

always rude

I deposited 600 into this atm on W56th street and also $400 . Then the atm showed a message that the atm is currently unavailable. It stoled my $400 . It doesnt show on m ... more

Unprofessional and slow clerks. Will not return to this branch.

Old school face to face personal banking. Genuinely nice and friendly. No "scripted" or forced greetings here.

Desi is very professional and efficient. Highly recommended.

I have three accounts with Chase including a sapphire reserve card (their highest level). I went to get cash and needed to use the bathroom. They wouldnt let me! I unders ... more

Great customer service from Mr. mehdi el Sayed the officer relationship banker at Chase Bank Broadway Astoria Ny! He established the business account in no time and was v ... more

Just visited this bank feeling so horrible the banker asking me why didn't I went to CHASE OR CITY BANK to open my account not one but like 3 times I fine that disrespec ... more

It can NOT be easy to work in the only Chase in a 20 block radius. The lines can be long and the customers can be difficult. But the employees plod through the day with ... more