Gaithersburg, MD Bank

Great customer service! Bibi has such a bubbly personality.

I received a very wonderful and a warm gesture. Fidel was very nice and welcoming, keep up for the good work.

A dear friend of mine faced some identity theft issues this past weekend. It was a huge, intimidating, and stressful occurrence. However, with the help of Ms Diana Ortiz, ... more

Awesome

Rude and slow. Nothing else to say

They dont care at all. Ive been a customer since they were Chevy Chase Bank in the 80s and lived in the Kentlands for a few years in the 90s but have moved since. Ev ... more

Good

Fast and friendly service, plus I love the fact that they are open until 7pm as most Safeway SunTrust branches are!

RUDE!!! I need it assistance with a banker and the person in the teller line suggested online banking for my needs. However, I know that doing what I needed to get done C ... more

Elmer Javier Servellon is beyond fantastic! So patient, knowledgeable, personable, easy to speak to, and most importantly, he helped me through my transaction in no time. ... more

No help at all like the bank tellers just wanted to make accessing my own money so difficult. Never in my life.

Visited twice here, once for account opening and then for some services. Had a great experience here with my relationship manager Anubha. She is super quick, excellent in ... more

Very understaffed and very slow.

I use the one on old Georgetown road.  They are excellent and will really help you out when you need it.  We had a problem with a past lender not doing their job when we ... more

great small bank where i can get some service. if you want to wait in lines for hours to go BOA....FNB is a great bank for small business owners....i work with Arjing at ... more

I cant say enough wonderful things about my experience at this TD Branch & with the Assistant Manager Ajay Munhoo. After multiple frustrating calls to the TD 800 # & disa ... more

They told me it takes a a week if you requests to withdraw cash in relatively big amount. Very scary and very inconvenient, because once you put your money in there, you ... more

In our numerous attempts to open an estate account with other banks, especially, going through automated phone systems, long wait, and call centers, back office approval ... more

Not the best level of service at this branch location. I am surprised that this branch is still open. The one in Rockville by the Towne Center used to be nice.

Every time I come to this branch its either not open on time or at all by 11am. Im actually at the branch now and the employee is just walking in and the bank is supposed ... more

The best staff... Maurina & Aldo

This bank has declined substantially since merging into Truist. They have made several mistakes with my small business accounts including freezing my funds because the si ... more

Very good service and treatment from very friendly staff, most of their employees speak Spanish

Cecilia is the worst, should not be representing a branch manager with that attitude and poor customer service.

Ive been with Wells Fargo almost 30 years , this go to be worse location services, ive been walked out from this location three times, I thought I can give them one more ... more

Wait time is horrible. Only 1 teller. 20 mins still waiting

Jeff is Excellent! He knows his business, has great rates and low fees. He does a great job and I highly recommend him!

not helpful at all, provided several numbers to the wrong places. Need to get more knowledgeable people so they can assist better. other locations bank of america banks d ... more

Had a fantastic experience with Renee at Bank of America at Quince Orchard. Their professionalism, expertise, and excellent customer service made my financial journey smo ... more

This is the location where I opened my first checking account. That was about 10 years ago. Mobile banking took over since then but I found myself going to this branch to ... more

Everyone one there is supper helpful and professional.

Helpful staff

Poor service. I went there after my wallet was stolen and not only would they not help me access my account funds but they wouldn’t tell me how (forms of identificatio ... more

I use this bank for my auto loan. Would not suggest to use the nightly drop off box. Twice now my payments have been "lost."

One Of the Worst Bank ever Dealt with. I was Happy when it was Chevy Chase bank. Day by day they have becoming Worst bank to deal with. They close Branches without notice ... more

Great people. Very helpful. Will definitely stop in again. Thanks for the Christmas/house warming gift!

Its closed all the time including today (without any notice on the door) after changing to new location.

Really? Celebrating diversity.