Capital One Bank

J C _{on Google}

Sep 11th, 2023

Elmer Javier Servellon is beyond fantastic! So patient, knowledgeable, personable, easy to speak to, and most importantly, he helped me through my transaction in no time. This was my first experience with this Capital One branch, and I could not have been more satisfied. Many thanks again, Javier!

Samantha Fowler _{on Google}

Jul 3rd, 2023

Terrible customer service. The only reason I keep Capital One is for notary service, and they now do not even keep one on duty. I went to two branches and none had a notary available.

Bart Kelly _{on Google}

Jul 2nd, 2023

The ATM ate the checks I tried to deposit, and did not provide an error or point of contact to resolve the issue. 1 hour into a CS call.

fanny chen _{on Google}

May 7th, 2022

This employees in this branch are lazy and nasty.
They are not there for working for clients but tend to
drive them away. My husband and me were there to add another business checking account from our existing business profile m, which was opened at this branch 6 years ago. We went there because we thought it would be easy since we opened the existing accounts there, and they would have all the paperwork.
When we arrived, first they criticized us that we made the appointment wrong because the appointment was set for personal account. We apologized and explained it was for adding a business account. Then they have another rule staff came and said they couldnt do anything there before their manager was there without checking anything. Came and said they couldnt do nothing. I dont know what is the purpose for this branch, and what is the purpose to having employees like these two guys for. We hope they can value their customers time. Having someone there who is ready to help their clients is recommended for this branch.

Andres Bobobobo _{on Google}

Nov 20th, 2019

The banking consultant was very helpful. He was 10/10 kind soul. I came in feeling like I did not know what to do and came out feeling like I was going to be a millionaire. Delicc!!!