Palm Desert, CA Hotel

Great breakfast

The location was very concerned Staff was great and friendly

My wife & I just spend a couple of nights at this hotel. Nothing remarkable about the facility or service except for one aspect. The young man who oversaw the breakfast ... more

Very pleasant hotel with swimming pool located next to Indian Wells and 25 minutes from Palm Spring. The room is very clean and spacious with a beautiful terrace. Breakfa ... more

Rude service. No allowed service dog. Rude stuff. Absolutely no welcome manager and security service. Never come back again. Rude stuff. Rude manager. I have service dog ... more

Spoke with Candy the front desk associate about room rates as I will be working in the area soon and he was very professional and helpful. I will be visiting the property ... more

Our villa unit was in outstanding condition and had everything we needed. The grounds are absolutely beautiful and the golf course was a real treat. The recreational fa ... more

Firstly, I discovered black mold on the shower ledge in my room, a clear health hazard that should never be present in any guest accommodations. Additionally, a noticeabl ... more

We stayed there Friday and Saturday nts. We arrived 3 pm Friday ,the rooms were not ready,we were promised by 4 pm. The wedding we had to attend was starting at 4.30. Up ... more

My family and I really enjoyed our stay here. The staff was very friendly and welcoming, they totally made our stay here more enjoyable! We loved the variety of food that ... more

I have been visiting the Westin Desert Willow Villas for numerous years as I have always loved my time there. That is until my recent visit where some shady guest of the ... more

We only stayed 24 hours for a quick getaway with the kids. The pool area was nice and big. We had lunch at the pool, and our food and server were nice enough. The room me ... more

Friendly staff and clean comfortable rooms. The front desk and breakfast attendant were very nice and helpful. Overall a good experience.

Lovely room, A/C very noisy, room must be book 24 hours before for service and cleaning. Happy hour fantastic met loads of friendly people. The biggest let down is breakf ... more

Being A Marriott education club owner. We were really disappointed with shadow Ridge Upon check-in for some reason we were given a handicap equipped room, even though we ... more

Rooms: A bit smal but sufficient Safety: Very safe area Noteworthy details: Great connection for those going to Indian Wells

MVC is always enjoyable

The area is nice, however, the service is poor. Kari was very rude and dismissive when approached about inconsistencies with room protocols. She denied room change reques ... more

fantastic little gem

Love this hotel! They have a kitchen too and a great pool! The owner is around and very helpful.

We stay here every year when we attend the BNP Pariba tennis open. Great place, nice rooms and Kim does a killer contentintal breakfast. Highly recommend.

Couldn't check in even after confirming reservation over the phone with someone. They couldn't find my reservation and hung up on me a few times (they have a gate with a ... more

Nice location. Great golfing facilities at Desert Willow. Til next time

What a dump!! The rooms are old, in need of extreme upgrading and could have been cleaner! Good thing we stayed only one night! Would never return again!

Very professional hotel. Dawn Raim was particularly helpful assisting us with our stay - diligent and responsive, quick to solve problems. Thank you!

don't miss the live jazz on Wednesday and one of the best happy hours that ends at 5

Hidden gem with plenty of family activities and amenities. Even though it's not in palm springs or near, it's worth the drive.

World class customer service and care. A truly compassionate place to live.

Truly a first class operation. Beautiful house and grounds.

Employees in front desk Where very aggressive they don't know how to talk to customer

I did a lot of work for the owner. She ended up burning me, my girlfriend the contractor and the pool guy totaling roughly $50000!! She's bad business and will burn you a ... more