Palm Desert, CA Hotels & Lodging

Great breakfast

The location was very concerned Staff was great and friendly

Rude service. No allowed service dog. Rude stuff. Absolutely no welcome manager and security service. Never come back again. Rude stuff. Rude manager. I have service dog ... more

Spoke with Candy the front desk associate about room rates as I will be working in the area soon and he was very professional and helpful. I will be visiting the property ... more

Our villa unit was in outstanding condition and had everything we needed. The grounds are absolutely beautiful and the golf course was a real treat. The recreational fa ... more

We stayed there Friday and Saturday nts. We arrived 3 pm Friday ,the rooms were not ready,we were promised by 4 pm. The wedding we had to attend was starting at 4.30. Up ... more

Being A Marriott education club owner. We were really disappointed with shadow Ridge Upon check-in for some reason we were given a handicap equipped room, even though we ... more

Very pleasant hotel with swimming pool located next to Indian Wells and 25 minutes from Palm Spring. The room is very clean and spacious with a beautiful terrace. Breakfa ... more

Lovely room, A/C very noisy, room must be book 24 hours before for service and cleaning. Happy hour fantastic met loads of friendly people. The biggest let down is breakf ... more

My wife & I just spend a couple of nights at this hotel. Nothing remarkable about the facility or service except for one aspect. The young man who oversaw the breakfast ... more

Location and staff excellent, the room was tired and is in both need of repair and refurbishment. Kitchen table was sticky to the touch and quite abused, should be thrown ... more

The area is nice, however, the service is poor. Kari was very rude and dismissive when approached about inconsistencies with room protocols. She denied room change reques ... more

Friendly staff and clean comfortable rooms. The front desk and breakfast attendant were very nice and helpful. Overall a good experience.

MVC is always enjoyable

This establishment had the audacity to charge rates that would make even luxury resorts blush, yet failed spectacularly to deliver even the most basic level of comfort an ... more

We only stayed 24 hours for a quick getaway with the kids. The pool area was nice and big. We had lunch at the pool, and our food and server were nice enough. The room me ... more

Rooms: A bit smal but sufficient Safety: Very safe area Noteworthy details: Great connection for those going to Indian Wells

Wow, I should've read the reviews before staying here. AVOID this hotel if you have the chance. The customer service here is way below Marriott standards, especially with ... more

I have been visiting the Westin Desert Willow Villas for numerous years as I have always loved my time there. That is until my recent visit where some shady guest of the ... more

To ALL FUTURE AND PAST GUESTS..the resort charges $25 a night for service dogs! According to ADA guidelines this is against the law. I did contact the front desk after ... more

Love this hotel! They have a kitchen too and a great pool! The owner is around and very helpful.

We stay here every year when we attend the BNP Pariba tennis open. Great place, nice rooms and Kim does a killer contentintal breakfast. Highly recommend.

fantastic little gem

Ok spa experience - massage was so so, the inside is a bit outdated, and it lacks some of the amenities (no razors, bamboo brushes, no seated vanity areas) that I have ha ... more

Hidden gem with plenty of family activities and amenities. Even though it's not in palm springs or near, it's worth the drive.

I signed up for a two day signature golf class at Desert Willow Golf Academy, and could not have been happier with my choice. My girlfriend and I received incredible ins ... more

Think it's highly over rated based from our experience Service was good, Price was high and the course was in so so shape.

World class customer service and care. A truly compassionate place to live.

Although I attended back in 2009, it was one of the best golfing experiences of my life. The drills and lessons learned at the school in Florida I still use to this day. ... more

I was fitted on March 19, 2020.  First, I did my due diligence in researching the options for golf clubs fitting in Palm Desert.  Most places are indoors.  This venue is ... more

One of my favorite places on earth!!!!

Employees in front desk Where very aggressive they don't know how to talk to customer

Very professional hotel. Dawn Raim was particularly helpful assisting us with our stay - diligent and responsive, quick to solve problems. Thank you!

Nice location. Great golfing facilities at Desert Willow. Til next time

What a dump!! The rooms are old, in need of extreme upgrading and could have been cleaner! Good thing we stayed only one night! Would never return again!

Couldn't check in even after confirming reservation over the phone with someone. They couldn't find my reservation and hung up on me a few times (they have a gate with a ... more

Great people, golf and more

don't miss the live jazz on Wednesday and one of the best happy hours that ends at 5

we visited with friends. We loved the experience. Lots of pools, hot tubs, lovely grounds, exercise room and courts.

Truly a first class operation. Beautiful house and grounds.

Lovely visit. Very friendly and helpful neighbors at the pool/ hot tub area. Excellent landscaping.

This place is just excellent. It is vastly superior to the more institutionalized assisted living places. Truly personalized and compassionate care. You will not be disap ... more

I fell in love with Palm springs when I got there last November I wish to go back this November just to chill

I did a lot of work for the owner. She ended up burning me, my girlfriend the contractor and the pool guy totaling roughly $50000!! She's bad business and will burn you a ... more