Phoenix, AZ Hotel

Nice hotel. My mom in law was having radiation treatments at Mayo. Thought the rates were extremely high with even the discounts. She's 94 and wheelchair bound. She didn' ... more

It looks great in the photos online but it is run down. Everything looks sticky and the entire place smells musty. I will not be returning. Rooms : 2/5 | Service : 2/5 | ... more

Modern decor, complementary airport shuttle, good restaurant for breakfast. But happy hour begins & ends so early 3P-5P. Rooms are always very clean and cozy. Front desk ... more

Nice hotel. Breakfast was OK and the room was clean and comfortable.

My family and I were traveling to San Diego and we stayed here. It was at a good price. We got a nice and clean place so, it was better than I expected. Our rooms were re ... more

Older but nice hotel. Room was Xtra big (206). Conveniently located by convention center. Starbucks near by. One issue: only one of three elevators working. Made f ... more

Been here quite a while, new and staff are responsive

This hotel is a bit grimy. My sheets and the toilet had hair all over them like the room hadnt been properly cleaned. Room is old and smelly. The front desk staff was ver ... more

Incompetent and somewhat rude front desk staff, stinky elevator, lobby area floor and hallway carpets unclean and smelly, phone and hotwater flow in the bathroom sink wer ... more

Breakfast portions are huge and a great price of less than $15.Beatrice is friendly and accommodating. Raul is a great chef! Food & drinks: Huge variety of breakfast item ... more

The hotel looks nice but it has it problems elevator out broken alot laundry room only one dryer the other broken it just looks nice not worth 400 a night in my opinion. ... more

Great location with groceries events and restaurants nearby. Happy hour was a great treat, along with the beautiful rooms

Everyone I interacted with was great - from the front desk to those who worked breakfast. It is an older Embassy, so the rooms weren't as large or updated as newer Embass ... more

Overall disappointed in the maintenance of this Holiday Inn. Very dated, musty room smell. Towels (pool and room) are laughable. They are small, rough and have stains. Be ... more

I was so happy to find this place! Especially after having to leave another hotel at 11:30 PM for filthy and unsafe conditions. The front office manager Matthew Teofilo n ... more

Absolutely AMAZING hotel. From build your own burritos for breakfast to well maintained grounds, this pet friendly hotel is a gem for sure. Staff at desk on check in was ... more

Vanessa at the front desk is rude, condescending, and unpleasant. If every guest interaction goes this way Im sure this hotel doesnt see any return guests. Suggest stayin ... more

Stayed here for 3 nights Easter weekend. When we arrived Friday we met Joe, he's the best!!! Friendly, courteous and had very helpful suggestions for dining and things to ... more

This is a good Holiday Express, located near the Capital in Phoenix Arizona. The hotel is very clean and the staff are very helpful and friendly. The hotel serves a c ... more

Remember to use HoteITully.m when booking any resort. They compare hundreds of booking web sites and typically will have rates a lot cheaper compared to others! Thank me ... more

Aging place Rooms : 5/5 | Service : 5/5 | Location : 5/5 More

Bethany at the front desk is super helpful. 5 star customer service!!

My company hosted a large event on March 4th and the president of the organization we were hosting it for flew down to be a part of it, so we paid for his stay at this Em ... more

Great experience very nice and comfortable hotel... No one bothers you or treats you rude at all. Great Stay!

The employee who checked me in was not very friendly or helpful but did encounter other friendly and helpful employees thankfully. There was good lighting in the parking ... more

It was the perfect hotel for an unexpected airline delay! The shuttle service was terrific. Personnel were wonderful! Clean & comfortable room!

OMG, Never been treated worse at a Hilton property. Started at check in when I asked for daily housekeeping. The associate kind of rolled her eyes at me and stated that t ... more

Great room and excellent service by friendly staff.

Love the morning eggs and and gathering on weekdays dinner

Very nice hotel right in the middle of downtown phoenix. When you walk in, the lobby is nice and the staff are helpful and friendly. I got checked in right away and went ... more

A tired property. No lamp on, or anywhere near, the desk. The desk chair literally looked like it had been pulled out of a dumpster. No luggage rack. Very convenient loc ... more

The Aloft Hotel at 4450 E. Washington Street is just minutes from the Phoenix Sky Harbor Airport. Shuttle service is provided and if a shuttle is not available, Aloft per ... more

Noteworthy details: Outstanding breakfast, very nice heated pool.

Went there for an interview.

Nice hotel!

Rooms, facilities, and breakfast all surpassed our expectations, but it is the staff that sets this place apart. Months after our stay we needed to obtain a copy of the ... more

Excellent front desk staff who enabled me to check-in early. I was attending opening day game at Diamondbacks and was given good advice on local restaurants and options f ... more

Great, informative staff, good location. Great 4th floor bar.

Suzi and Toya in the ie lounge are the best. I am coming back for another two weeks due, in large part, because they make my mornings.

Beautiful room and welcome staff!

Great hotel but the shower was not great in my room it would back up n I should have said something but I would forget or was to tired

Nice hotel!

The room was filthy, like actual black dirt on the floor. You could not walk around barefoot. I would not step into the shower.

I just had a quick one-night stay ay Courtyard Phoenix North but it is an important stay because I attended the 2024 NCAA Men's Final Four. The location is excellent, ri ... more

Rooms are very clean and comfortable.

Pictures on website is very deceiving rooms are very rundown carpet is very old and disgusting Mold in the bathroom doors in the bathroom do not shut room has a very dist ... more

Staff was very very good!

This hotel is in the middle of nowhere. The restaurant and bar was never staffed. The coffee and paper cups are guarded by front desk staff who are irritable and send a ... more

Great location for Spring Training stadiums. We were also close to the highway, stores, and restaurants. Rooms were clean and kept us cozy throughout our stay.