DoubleTree by Hilton Phoenix North

Apr 9th, 2024

Pictures on website is very deceiving rooms are very rundown carpet is very old and disgusting Mold in the bathroom doors in the bathroom do not shut room has a very distinctive smell and if youre going for your family like I was, the pool is closed under renovation, which was not on their website. If your looking for somewhere to stay do not stay here. It is not recommended.. staffing when u ask a question they dont have an answer. Rooms: Room was very rundown and Disgusting mold was present in the restroom. The bathroom door did not shut. Carpet was very stained. Disgusting.
Apr 7th, 2024

My wife and I, along with our 2 pups stayed here for 3 nights. Fantastic hotel, pretty good food in the restaurant, and visible security in the parking lot. Our room was great. If I had any criticism at all, it would be that the location is somewhat run-down. Lots of transients wandering the street. That being said, there are a lot of good restaurants nearby, and the location is central, making everything fairly well accessible. I'd stay here again.
Apr 7th, 2024

Very Dewy there is something wrong with air handling. Hotel is very humid in hallways and in room. Everything is tacky and sticky. Bedding damp, carpet damp and has that feeling you really dont like on bare feet. Our clothes were damp when we returned from day out. To end on a good note, People and desk staff were super nice, helpful and very courteous. Some of the better staff Ive experienced at a hotel. Hotel has made some recent improvements Curtains, shower, some furniture. Its an Older building a needs just a little bit more TLC and something fixed on humidity. Rooms: Many items Need updating HVAC -humidity issue; Toilet- need to hold down lever ~ 15 seconds until flushes all away; Shower- good- one of updated items in room; Bedding - older linens, pillows, comforters need replaced; Furniture- new tv stand and dresser; Bedside lights- new and work well; Tv- new enough and works; Curtains- newer good on track and not torn; Carpet - damp and feels sticky on bare feet; Padded bench- stained needs cleaning/replaced; Safe- new nicer model with drawer; Fridge- newer, nice worked well; Walls- some wall hangers not removed before being painted; Door locks - secure and safe easy to operate.
Apr 7th, 2024

The room was dated, and plumbing was a bit loud. To use the bathroom, the light needed would disturb my wife. Housekeeping walked in on me and my wife unannounced while I was getting dressed and my wife in the shower. The only positive thing about our stay was the breakfast, which was well prepared .
Apr 6th, 2024