Cleveland, OH Hotel

In response to hotel's reply: YOU WERE MADE AWARE! Original review: We are disappointed in our stay at Crowne Plaza. Upon entering the hotel, the lobby had a sour odor. O ... more

Amazing hotel! They have a pancake conveyor belt Nuff said

Clean and nice staff!! Under renovation! No parking for hotel and it is downtown so if you are not used to city sounds....it's loud!

Very convenient to the airport. Staff was good. Room was adequate. Not as nice as some newer hotels in the same chain.

The rooms and hotel were very clean. The staff was very friendly and helpful. The reason for four stars is there is no parking, You have to valet it for $24 a day or you ... more

Not bad...

I love staying at this hotel! The staff is always lovely, the hotel meticulous and beautiful, and the location is great. I am always made to feel like a returning friend.

I came here for business its very beautiful hotel it has a nice restaurant roof top bar indoor pool and the gym its located downtown Cleveland tons of restaurants around ... more

The staff was friendly and helpful. Room and hotel were clean. Continental breakfast above average. The valet parking will cost in addition to the room. It costs $20 f ... more

Very groovy!

Great downstairs and Valet crew. Restaurant was good and the servers were great. Bathroom has the dumbest shower design Ive seen in a hotel. Had an overall mediocre exper ... more

The food is amazing always and the service is great in the lobby restaurant! Highly recommend!

DIG IT. We had a blast on opening day. Great view of the eclipse.

Stayed here for the eclipse and honestly it was perfect. Close enough to Uber to anywhere an within walking distance of several restaurants. Happy hour cocktails were the ... more

In the heart of the medicine places. About 5-miles from the ballpark/science center/Rock & Roll Hall of Fame. It looks like a castle on the outside, and has modern touche ... more

I guess I expected more out of Best Western. The rooms were not bad, however, the small gym needs to be cleaned thoroughly. The water fountains were not working. The loca ... more

Beautiful hotel; but After a long day of work, to come back and your hotel bed is not made up stinks! To top it off front desk ask you if youll like to make it yourself, ... more

This is the best-run Marriott property I've stayed at recently. The entire staff is professional and courteous in a genuine way that made us feel welcome. This was extrao ... more

Nice hotel starting to show little signs of aging but clean; room was a little cramped but met basic needs. Excellent service staff - Mo is amazing, kind and professional ... more

Clean hotel

Great rooms. Great location. Nice and clean. Friendly staff. Good breakfast options. Internet is a little slow.

Dilapidated, dirty. Everything is worn out, wall paper held up with blue painters tape. Truly exceptionally bad hotel.

Had SO MUCH FUN!!!

Nasty room's

If your looking for something affordable downtown Cleveland look no further

Bed bugs. Uncleanliness. Sanitation and Plumbing Issues. Dated rooms and major HVAC issues. Blood-stained duvet insert identified after finding bed bug. Bites on legs, ne ... more

More construction then let on - no lights in the corridors, floors of the ballrooms disintegrating and get all over your things, clothes, food. Hotel makes it difficult ... more

The hotel itself was a nice older building in Downtown Cleveland. The front desk staff and restaurant staff were courteous and nice. The room not so much. The blowe ... more

I think I have stayed everywhere in Cle and this is by far the best one. Rooms are set up so thoughtfully. Brand new. Food and bar are excellent. Friendly staff. Walka ... more

Was really clean service is great would go there again

This was our second time staying here and probably our last. The first time we had issues with our key cards and mobile key which apparently have not been resolved beca ... more

Reserved a room for the 2024 eclipse. Overall great experience, for the price. The room was clean, staff was friendly and helpful, and the breakfast was pretty good. I th ... more

Extravagant living space. Really enjoyed my stay here. Very exclusive stay

I would like to thank ya'll for accommodating the Miller's with their stay. This is a trying time for the entire family and you've made things a bit easier fir them. God ... more

THE ABSOLUTE WORST HOTEL I HAVE EVER STAYED IN!!!!! MY LIST: You pay $15 - $20 for dry, microwave food. THE BEDS ARE DISGUSTING!!!!!!! Stained sheets. Hair all over t ... more

5 Star experience from start to finish, as far as Cleveland goes. You never know who you'll see from local celebrities to C/D list celebrities - this is the place to be. ... more

The rooms are huge! With a full kitchen and even a tv in the bedroom! It was a very comfortable stay, they did have some unknown (to them too) construction going on that ... more

Staff was very kind . Rooms were clean and spacious.

Great location, historic setting will definitely go back Read all of Craig's email it's all there

The hotel has a retro Jetsons vibe, which fits the NASA location and history. It is so conveniently located near the Cleveland airport, which was just perfect for my 2-ni ... more

We loved our stay here. Not one thing amiss. Great location!

Amazing experience, great host, wonderful set up. Highly recommend.

Very clean, great location. When we booked we didn't realize it was part of the Christmas Story situation, we just wanted a clean place to stay. The next morning ther ... more

Impeccable service, friendly staff and a beautifully served event

Had SO MUCH FUN!!!

Yooo Connni was lush

This hotel is not as bad as it looks. Its not a five star but there are no bugs and the staff is friendly. There is a light breakfast and vending machines.

Great stay. Comfy beds and very clean. Would recommend

It's not worth the money it's a dump

Holton Wise are the worst slumlords in Cuyahoga County!