Chamber of Commerce

      DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

      ( 2463 Reviews )

      DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside
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      Hours

      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
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      Chamber Rating

      Verified Member
      4.0 - (2463 reviews)
      1101
      740
      339
      156
      127
      Read Our 2463 Reviews

      Chamber Rating

      Verified Member
      4.0 - (2463 reviews)
      1101
      740
      339
      156
      127
      › ‹
      • Bill Watkins


        Apr 10th, 2024

      • david byrd

        Dilapidated, dirty. Everything is worn out, wall paper held up with blue painters tape. Truly exceptionally bad hotel.
        Apr 8th, 2024

      • Kim LaBar

        This hotel was very close to the science center which is what we came to see. We walked 13 minutes to get there. We didn't pay the extra for a lakeview so we had a building view which was kind of noisy from the local traffic and trains. However, it was way over priced for the quality. Great location, great staff, everyone was super friendly and brought up more towels when we asked. They raised the parking price from the website because of the eclipse event. Which was fine because we walked everywhere anyway. The rooms were not that clean. Dusty areas, hair in bathroom and mini-fridge, stains on the ceiling, splash marks on our bathroom door, carpets were very dark( who knows what they actually look like) our bathroom door was falling off it's hinges, the toilet would sound like it was filling when we weren't using it occasionally, light between the beds was not working, and the entire hotel had a faint sewage smell. They had this really over powering scent being pushed through a machine in the lobby. I'm assuming to cover up the sewage smell. A homeless looking individual was in the parking garage elevator which the hotel security did handle right away. If I came to the area again I would stay 1 night again, but any more than 1 night noway. Rooms: Old, out-dated, smelly. Nearby activities: 15 minute walking distance to the Great lake science center, rock and roll hall of fame, and cleveland stadium.
        Apr 8th, 2024

      • Don Filter

        Midrange hotel at super deluxe hotel resort prices. Nothing in the hotel itself. Rooms are clean but run down.
        Apr 6th, 2024

      • Steve Gelle

        Nice place to stay
        Apr 6th, 2024

      Read Our 2463 Reviews

      About
      DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

      Welcome to our DoubleTree by Hilton Hotel Cleveland Downtown – Lakeside. The hotel is conveniently located just off I-90, overlooks the shores of Lake Erie and offers close proximity to popular local Cleveland attractions. Our modern Cleveland hotel is located just 20 minutes north of Cleveland Hopkins International Airport (CLE) and one block south of Burke Lakefront Airport (BKL). This DoubleTree is within walking distance of Cleveland Browns Stadium and is the closest hotel to the Rock and Roll Hall of Fame and Museum. Discover downtown Cleveland with ease with our scheduled complimentary, shuttle service (based on availability).You will be greeted with a delicious warm chocolate chip cookie upon arrival to our downtown Cleveland hotel. Enjoy our comfortable guest rooms or suites which feature generous work surfaces, flat-panel TVs and complimentary high-speed internet access. Host an important meeting or event and stay connected in our business center with remote printing services. With over 10,000 sq. ft. of flexible meeting and banquet space including a magnificent Grand Ballroom, our Cleveland hotel is perfect for your next big event. Grab a quick snack at our Starbucks coffeehouse, or enjoy casual dining at our American-style restaurant, Stadium 3 Bar & Grille. After a full day of meetings or sightseeing, refresh in our heated indoor pool and whirlpool, rejuvenate in our well-equipped fitness center or retire to an inviting guest room with room service.

      Contact Info

      Brands

      • DoubleTree by Hilton

      Payment Methods

      • AMERICANEXPRESS
      • CASH
      • DINERSCLUB
      • DISCOVER
      • MASTERCARD
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside?

      A The phone number for DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside is: (216) 241-5100.

      Q Where is DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside located?

      A DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside is located at 1111 Lakeside Avenue E, Cleveland, Ohio 44114

      Q What is the internet address for DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside?

      A The website (URL) for DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside is: https://www.hilton.com/en/hotels/clelsdt-doubletree-cleveland-downtown-lakeside/?SEO_id=YEXTN-AMER-DT-CLELSDT&y_source=1_MTM3MjU3NS01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

      Q How big is DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside?

      A DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside employs approximately 20+ people.

      Q What days are DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside open?

      A DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside is open:
      Sunday: 24 Hours
      Monday: 24 Hours
      Tuesday: 24 Hours
      Wednesday: 24 Hours
      Thursday: 24 Hours
      Friday: 24 Hours
      Saturday: 24 Hours

      Q How is DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside rated?

      A DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside has a 4.0 Star Rating from 2463 reviewers.

      Hours

      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours

      Ratings and Reviews
      DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

      Overall Rating

      Overall Rating
      ( 2463 Reviews )
      1101
      740
      339
      156
      127
      Write a Review

      Bill Watkins on Google

      image

      Business Response on Google Apr 11th, 2024
      Dear Bill,Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside.Safe travels, Michael LarsonGeneral Manager

      david byrd on Google

      image Dilapidated, dirty. Everything is worn out, wall paper held up with blue painters tape. Truly exceptionally bad hotel.

      Business Response on Google Apr 9th, 2024
      Dear David,Thank you for taking the time to share about your stay with us. We apologize for disappointing you with some aspects of your visit. Our standards are high, not only in service but also with maintaining the overall look and feel of our hotel. Therefore, we will gladly share your feedback with the appropriate individuals as we plan for the future. We do hope you will consider us again the next time you are in the area.Safe travels, Michael LarsonGeneral Manager

      Kim LaBar on Google

      image This hotel was very close to the science center which is what we came to see. We walked 13 minutes to get there. We didn't pay the extra for a lakeview so we had a building view which was kind of noisy from the local traffic and trains. However, it was way over priced for the quality. Great location, great staff, everyone was super friendly and brought up more towels when we asked. They raised the parking price from the website because of the eclipse event. Which was fine because we walked everywhere anyway. The rooms were not that clean. Dusty areas, hair in bathroom and mini-fridge, stains on the ceiling, splash marks on our bathroom door, carpets were very dark( who knows what they actually look like) our bathroom door was falling off it's hinges, the toilet would sound like it was filling when we weren't using it occasionally, light between the beds was not working, and the entire hotel had a faint sewage smell. They had this really over powering scent being pushed through a machine in the lobby. I'm assuming to cover up the sewage smell. A homeless looking individual was in the parking garage elevator which the hotel security did handle right away. If I came to the area again I would stay 1 night again, but any more than 1 night noway.
      Rooms: Old, out-dated, smelly.
      Nearby activities: 15 minute walking distance to the Great lake science center, rock and roll hall of fame, and cleveland stadium.

      Business Response on Google Apr 9th, 2024
      Dear Kim,Thank you for choosing to stay with us. We are pleased to hear the service of our associates left you with such a great impression. However, we are sorry you had concerns with the condition of your room. We always want to exceed our guest's expectations in every area of our hotel; therefore, we are disappointed this did not happen during your visit. Your concerns have been duly noted, and we are grateful for the feedback. What you experienced is not typical, and we would love for you to give us another try to show you our commitment to exceptional hospitality.Safe travels, Michael LarsonGeneral Manager

      Don Filter on Google

      image Midrange hotel at super deluxe hotel resort prices. Nothing in the hotel itself. Rooms are clean but run down.

      Business Response on Google Apr 7th, 2024
      Dear Don Filter, Thank you for choosing our hotel. Please accept our apologies for not providing you with the flawless experience you deserve. We're sorry to read that your stay fell short of your expectations. Your feedback regarding the condition of the rooms is valuable to us, and we apologize for any inconvenience this may have caused. We're continuously working to improve our guests' experiences and hope to have the opportunity to welcome you back for a more pleasant visit in the future.Safe travels, Michael LarsonGeneral Manager

      Steve Gelle on Google

      image Nice place to stay

      Business Response on Google Apr 7th, 2024
      Dear Steve, Thank you for the fantastic review about your stay at DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside. We're thrilled that you enjoyed your time with us. Should your travels bring you back to our area, we hope for the opportunity to welcome you back for another seamless visit.Safe travels, Michael LarsonGeneral Manager
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      Overall Rating

      Overall Rating
      ( 2463 Reviews )
      1101
      740
      339
      156
      127

      Write a Review

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