Rochester, NY Medical Laboratory

Dr. Walters is an incredibly diligent professional who possesses a remarkable ability to provide clear and concise guidance. His straightforward approach and honesty are ... more

Very slow

They do not have a blood lab here. RRH or somebody needs to update these maps.

When asked for my ID and health insurance card, I handed over my ID and explained that I was a patient and my insurance information is still accurate in the system, I was ... more

Awful, horrendous, don't bother. I waited over two hours only to leave because there was no end in sight.

Jazmin and Toya were wonderfully patient and kind with my anxious teenager! Well done ladies!

Every time I come here it's a 1/2 hour wait just to talk to someone up front desk, and all I am doing is dropping off samples. Doesn't seem to matter when I come in, tho ... more

Have been using this lab for years without issues.For the last 1 1/2 years attitude seems to have replaced service. Upon entry expect to be snapped at to either take a n ... more

Very nice people and very clean place.

I had one of my three COVID tests here and the lady who did mine was so aggressive I cried halfway through it and she did it for the full 15 seconds while I was sobbing. ... more

RGH Labs makes it very difficult to get the cost of a procedure. If it is this difficult what are they hiding?

Sign on window said it is officially closed and gave me a different location to go to. 3101 west ridge road is the alternative location. The sign isn’t placed on the ou ... more

Woman had her headset or phone turned all the way down. Explained that I couldn't hear her when I asked her speak louder she would not and said that she would be screamin ... more

Excellent service at it's best! Very professional with quick results. We used Upstate DNA to establish paternity for my son and his daughter. I recommend their service 10 ... more

Your hours are still outdated online to what is on your doors. I made a trip for nothing and don't appreciate my time being wasted. Three others were at the door also sta ... more

This was the 2nd time in 6 months that URMC labs did not process my labs correctly & asked me to come back so they can redo the labs. URMC makes it beyond difficult to ge ... more

First one in and out. I got there early thinking they opened at 7:30am. But I scanned the QR code and was in and out in like 2 minutes. The phlebotomist was super nice an ... more

Have had to come here many times and I am in and out in 5 mins. Very good at drawing blood

The staff here is perpetually rude and unpleasant. They dont even bother looking at you when youre trying to check in. They will sitting there talking to each other while ... more

The place was open on time. I was called quickly. Tykesha (not sure of spelling sorry) took my blood. She was pleasant and efficient. I had bruises on my other arm from m ... more

This lab is among my favorites! Its not only nearby but loaded with friendly people! Especially, the amazing team that work at this facility. Ive never known about this p ... more

This is the worst place to get lab work done . The reception ists are rude and unprofessional. I am supposed to get hip surgery and was standing in the rain for almost 1 ... more

Work here for a month and a half they fired me for no reason my first week there the falsely accused me of being on camera at work doing non work hrs and didnt want too a ... more

I've always had a good experience here. Quick and painless. Well, just a little pain.

UR Medicine Labs is becoming a JOKE. They treat patients like a joke. I don't know when this started but now they got lunch break closing hours? What is it? Is this Disne ... more

I've been there many times, and like any business in order to get in and out you have to pick the right time. I've never had a problem waiting too long.

This Lab is never clean and the Receptionist is not pleasant at all. I try not to use this location because of this but its closest to my job working 9-5 its difficult so ... more

Sara Abdel was wonderful. Very personable and very kind.

I had a blood draw this morning and was very impressed. Staff were friendly and were attentive to cleanliness. My phlebotomist was excellent - very professional- and I n ... more

I was a little nervous about this location due to the reviews, but needed to have a 3 hour glucose test done on my day off from work. From the receptionist to the lab te ... more

Short wait time

The staff are all professional, kind and gentle. I don't mind getting my blood drawn at all when I go there.

It is a good place nearby to do laboratories, the person is very attentive. The only problem is that she works alone, she does everything. Secretary and laboratory techni ... more