UR Medicine Labs - Irondequoit

The staff here is perpetually rude and unpleasant. They dont even bother looking at you when youre trying to check in. They will sitting there talking to each other while people wait. Whats worse is looking at all of these poor reviews, U of Rs response is to call patient relations and the very poor service continues.
Mar 29th, 2024

The ladies at the desk are nothing but hostile, truly the bottom of the barrel. Their bad attitudes almost hang in the air like a stench. I suggest being more selective about hiring and increasing wages to attract a higher quality demographic. I've been to locations in Henrietta and Webster and it's like night and day. Until something is done, I will not be returning to this location.
Jan 21st, 2024

Dec 8th, 2023

Today I went to get blood work. Got there about 845a and left 11:11a. The longest Ive ever been was no longer than an hour. Not sure what the issue was. There were people arriving way after me and leaving way before me getting called. Its only blood work ( mine only took 5 minutes) staff was not the friendliest either. Maybe location? I was not happy especially since I had no food prior do to 12 hr fasting. Not looking fwd to my next visit.
Nov 15th, 2023

Absolute garbage institution. Service extremely freaking rude, inconsiderate, and hostel. 100% should not be dealing with patients whatsoever.
Nov 7th, 2023