New York, NY Internet Service Provider

Unbelievably understaffed. Waited for 2 hours to just get my router. This store either needs to hire or shut down, wasting everyones precious time!

Great service! Conor is very nice, friendly, and informative. He helped me got through processes of getting home internet and made everything easy. Nice experience!

Not worthy to buy expensive phones when they don't provide insurance for the equipment. They are only interested in their commission.

Alex was incredibly patient and helpful assisting me into getting my phone activated. He is the ideal example of what proper customer service should be.

Horrid, dial-up like internet, 5-10 disconnects a day, cheap modemn/router boxes, technicians come out and problem is never fixed, easily 0/5 stars. Internet should be no ... more

Unfortunately theres no staff to help. And the ones who are there arent really trained so they dont know how to work..

Fine

HORRIBLE service!!!! Worst manager Ive ever met. Disgusting person defending his employees after taking advantage of an elderly woman who went to pay her phone bill.

Ok for cable some what.

Would give zero stars if I could. The employee told me to my face that I either "didn't know what I was talking about" or I was lying when I told her my friends/family we ... more

In my opinion the store on 23 st is the gold standard on how customer service should be for the whole company I live in Queens but I go out of my way to Manhattan because ... more

Windstream was efficient with the appointment scheduling. Tech Thomas was very congenital, answered all quests and gave thorough explanations.

The worst service I ever have in my life. I waited for an hour and left without any service

They will make you wait because they can, even if they are not busy. Poor service, cranky employees. If you can avoid, do

(Translated by Google) Since the opening of the service in the open marketing lab, the number of customers who search online has increased. We go to a photo studio near t ... more

Excellent customer service. Efficient and very professional.

We have had this service for 9 months now and we have not had any major issues. Out speeds are 150mbps + constantly. Recently had a small issue were we would loose a conn ... more

We have had this service for 9 months now and we have not had any major issues. Out speeds are 150mbps + constantly. Recently had a small issue were we would loose a conn ... more

Duaine was absolutely amazing! So patient and helpful.

Junior Valdez does not say what motivates his 1-star assessment. I've used Dotsub for years: it is a a very user-friendly subtitling and subtitle-translation platform.

Good price

Great place. They got me in and out very quickly. Will definitely return.

Great, reliable, fast, and affordable internet service for your business!

Andre was very helpful and very fast!

InfoStar has been an excellent partner for our business. They deliver outstanding results and are probably the top SEO and PPC company. We highly recommend them to any bu ... more

Most reliable part of my business! Thankful for Frantic - their service, communications - all 5 Star!

Thanks a lot Andres G amazing technician very helper im 95 Wall Street and he found the network cable for me! 10 stars for him!

Helpful & knowledgeable staff, and even helped me with a lower fee for their great service

The best

Very friendly people

Very friendly people to deal with.

Absolutely scammy business. Don't pick up the phone, live chat is n/a, no one answers emails or support tickets. Also no way to remove services or close your account on y ... more

Jim and his team are very knowledgeable and can help with any IT or telecom needs!

Fast and accurate internet speeds and internet service

Quality services, professional company. Felt good dealing with the people over there. Good deal on my cable and internet services.

TechRef was super - found me the perfect person to solve my issues.