Chamber of Commerce

      Gigstreem

      ( 63 Reviews )

      Gigstreem
      • 14 Pennsylvania Plaza Suite 1616
        New York, NY 10122
      •   800-747-1830
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      Hours

      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
      Thursday:
      24 Hours
      Friday:
      24 Hours
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.3 - (63 reviews)
      33
      3
      0
      1
      26
      Read Our 63 Reviews

      Chamber Rating

      3.3 - (63 reviews)
      33
      3
      0
      1
      26
      › ‹
      • Andra Gozzoli

        Thanks a lot Andres G amazing technician very helper im 95 Wall Street and he found the network cable for me! 10 stars for him!
        Apr 10th, 2024

      • Scarlet Melo

        Ive never seen a technical support team that cant solve any technical issues. They give you the run around and no one you speak with has power to accomplish anything, like troubleshooting or doing a reset of the router. Every single provider has that option as the first troubleshooting step. The lack of follow-through is really frustrating. This internet being mandated at my apt building feels like a scam.
        Apr 10th, 2024

      • Thomas Vandervalk

        Great service, Ive used Gigstream for over a year with no issues. I recently moved and Andres came out and transferred my service very quickly.
        Apr 10th, 2024

      • Eileen Lauri

        Do NOT RENT an APARTMENT WHO HAS THIS INTERNET... IT IS THE WORST SERVICE THAT YOU CAN EVER HAVE... THE AMOUNT THEY ARE GOING TO CHARGE YOU IT JUST A SCAM
        Apr 8th, 2024

      • Matt

        Awful outsourced customer "service", Awful internet connection (which they will gaslight you by telling you it's your devices...), FORCED "service" at apartment complexes, which would be fine if it wasn't $50 a month!!! and this is the best part: The complex got a "complimentary 1gig upgrade" except it never goes above 200 mbps! AND the fine print says the monthly cost will go up to $75 once your lease expires... Look up "complimentary" in the dictionary you crooks.
        Apr 8th, 2024

      Read Our 63 Reviews

      About
      Gigstreem

      Gigstreem is located at 14 Pennsylvania Plaza Suite 1616 in New York, New York 10122. Gigstreem can be contacted via phone at 800-747-1830 for pricing, hours and directions.

      Contact Info

      •   800-747-1830

      Questions & Answers

      Q What is the phone number for Gigstreem?

      A The phone number for Gigstreem is: 800-747-1830.

      Q Where is Gigstreem located?

      A Gigstreem is located at 14 Pennsylvania Plaza Suite 1616, New York, NY 10122

      Q What is the internet address for Gigstreem?

      A The website (URL) for Gigstreem is: https://gigstreem.com/

      Q What days are Gigstreem open?

      A Gigstreem is open:
      Saturday: 24 Hours
      Sunday: 24 Hours
      Monday: 24 Hours
      Tuesday: 24 Hours
      Wednesday: 24 Hours
      Thursday: 24 Hours
      Friday: 24 Hours

      Q How is Gigstreem rated?

      A Gigstreem has a 3.3 Star Rating from 63 reviewers.

      Hours

      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
      Thursday:
      24 Hours
      Friday:
      24 Hours

      Ratings and Reviews
      Gigstreem

      Overall Rating

      Overall Rating
      ( 63 Reviews )
      33
      3
      0
      1
      26
      Write a Review

      Andra Gozzoli on Google

      image Thanks a lot Andres G amazing technician very helper im 95 Wall Street and he found the network cable for me! 10 stars for him!

      Scarlet Melo on Google

      image Ive never seen a technical support team that cant solve any technical issues. They give you the run around and no one you speak with has power to accomplish anything, like troubleshooting or doing a reset of the router. Every single provider has that option as the first troubleshooting step. The lack of follow-through is really frustrating. This internet being mandated at my apt building feels like a scam.

      Business Response on Google Apr 10th, 2024
      We apologize for the frustration you experienced, Scarlet. Please contact our technical support team at the link below so we can address your concerns and provide a resolution.https://gigstreem.com/support-ticket

      Thomas Vandervalk on Google

      image Great service, Ive used Gigstream for over a year with no issues. I recently moved and Andres came out and transferred my service very quickly.

      Business Response on Google Apr 10th, 2024
      We're thrilled to hear about your positive experience, Thomas! Thank you for choosing GiGstreem for your internet needs. If you ever need assistance in the future, don't hesitate to reach out to us.

      Eileen Lauri on Google

      image Do NOT RENT an APARTMENT WHO HAS THIS INTERNET... IT IS THE WORST SERVICE THAT YOU CAN EVER HAVE... THE AMOUNT THEY ARE GOING TO CHARGE YOU IT JUST A SCAM

      Business Response on Google Apr 10th, 2024
      Eileen, we sincerely apologize for any inconvenience you experienced with our service. We want to make sure that you are completely satisfied with your experience, and we would like the opportunity to address your concerns and work toward a resolution. Please fill out the following form so that we can create a ticket and address your issues. https://gigstreem.com/support-ticket

      Matt on Google

      image Awful outsourced customer "service", Awful internet connection (which they will gaslight you by telling you it's your devices...), FORCED "service" at apartment complexes, which would be fine if it wasn't $50 a month!!! and this is the best part: The complex got a "complimentary 1gig upgrade" except it never goes above 200 mbps! AND the fine print says the monthly cost will go up to $75 once your lease expires... Look up "complimentary" in the dictionary you crooks.

      Business Response on Google Apr 8th, 2024
      We apologize for the negative experience you have had with our service Matt. We strive to provide high-quality internet service and customer support, and we are disappointed to hear that we fell short in your case. We appreciate your feedback and will take it into consideration as we work to improve our services. If you could please fill out the ticket bellow so we can address your issues, specifically the speed. Thank youhttps://gigstreem.com/support-ticket
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      Overall Rating

      Overall Rating
      ( 63 Reviews )
      33
      3
      0
      1
      26

      Write a Review

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