Fort Wayne, IN Bank

We have an account here and were discriminated against. Very rude older woman does not like our racial composition. We were told over the phone that we could do something ... more

Lisa (manager) gave me great customer service.

I was helped by Nichole to set up an account and I was very pleased. She responded fast to emails, gave me a call when I needed assistance, and was very pleasant to work ... more

Great bank. Great service. Great people.

Easy access, friendly staff

This is the first bank that Ive been with that constantly tells me no. Closed my account and went across the street and had an account with better benefits in minutes. Sa ... more

Let's start off by saying I had two $49 And some odd change taken from my account through fb. I called to report these charges and never got them back...I didn't authoriz ... more

Tellers were rude and did not let my disabled client use the restroom.

Love Lake City I just moved to Decatur Indiana and I am highly disappointed that there is no Lake City Bank branch in Decatur or even Bluffton.

Jose made opening an account a super chill experience

Too many fees

They charge $12 a year for a checking account I needed money twice, and even though I was a customer for 10 years, they wouldnt give me the money I needed

This is a very unprofessional, Poorly managed, Poorly operated mess For a bank. Went in to open up a business account, Spent 48 minutes to an hour in the lobby, filling o ... more

Very lovely staff, super friendly and helpful. Walked me though the process and explained everything well. Great bank overall.

Good bank I really appreciate them

I have NEVER had such good experiences with any other bank. I sold my truck and was walked through the process of paying it off and getting the title. The 5th/3rd bank ma ... more

Worst bank ever! They will not even cash their own customers checks. Branch manager Sheila is worthless. I understand now why they have a 2.5 star rating. Time to make so ... more

Theres no reason to exist if youre only open 9-5 Mon - Friday. Either stay open later during the week, or be open on Saturday mornings.

Tori Is always helping me out when I come in and do deposits for my job. Not only her but the rest of the staff are so friendly and make transactions smooth!

Worst experience ever, would not recommend 0 out of 10 for this location. There were two ladies handling cars that drove up for deposits or withdrawals. Tried to tell me ... more

This is the Bank of me, merigod , have been conducting business at PNC Bank Fort Wayne Downtown for a while now.. so yes this is the Bank of the City of Fort Wayne Indi ... more

Worthless customer service. Couldn't even answer simple questions. The clerk kept passing the buck and sending everyone away instead of actually trying to assist. Severa ... more

I was having trouble with my online banking. I went in and they were very busy, but I was greeted by Jackie, who proceeded to very patiently help me with my problem. She ... more

I took my son in to open his first bank account today, and we had a wonderful experience . All of the staff were so friendly and helpful, especially Justin and Joann. The ... more

PNC as an institution doesnt rate five stars but a banker there named Ms.Jailyn does. She made the account opening process very easy. She explained everything completely ... more

I worked with Kevin Fortriede and he was the best. He went above and beyond to walk me through all the information, get my documentation together on time, and break down ... more

Do yourself a favor do not go with this bank I am not working and I won't have a paycheck for 2 weeks they want to put a $7 monthly fee on my account and if I don't have ... more

Bad banking services with Zell because bank hold the sending money in many days and if cancel thats sending money then charges $36 so bank never care about customers. Rea ... more

This bank sucks!!! Their employees will tell you one thing while the bank does another! Most unprofessional bank Ive ever dealt with, managers are rude and service sucks! ... more

I spoke to Tim about getting a printout I needed. When he couldn't find what I was looking for he asked me if I was at the correct institution (as if I was a feeble minde ... more

We have our auto loan here. We got a great rate on our auto loan in 2021. I make my payments in person at a branch. I love this location. Very convenient! The tellers hav ... more

In just the few minutes I was there I noticed poor/inconsistent customer service. Could explain why branch is closing December 2021.

Terrible!

Drive up is the slowest EVER!!!! VERY DISAPPOINTED . .

I am just setting up an account with this Chase branch. I found everyone to be knowledgeable and helpful.

Hands down the rudest bank tellers Ive ever met. never will I be a patron at their establishment, no wonder they have horrible reviews.

ATM doesnt work

You cant get ahold of anyone at any chase branch when you call. Took over 5 times and multiple branches. This is everytime. Also have multiple accounts here and money ke ... more

There is literally no building here just an atm at a gas station where did those pictures come from lol

Definitely the worst bank I've ever used. Automatically enrolled me in a deferment mortgage package for covid without asking... meaning a high interest line of credit fo ... more

Cindy has great knowledge and has always provided get information in the banking industry. Highly recommend her and the Georgetown Branch.

It was great nice people,clean,nice place to park I think I'm going to like this bank

Opened a Business Account in March, within 60 days a hold was placed on the account and access to my funds, due to an error made by the branch manager at the (Waynedale l ... more

Worse experience ever. Me and my girlfriend Literally only wanted to deposit a check into my account and it took them 45 mins was asking 50 different questions etc.. Just ... more

I came in with my business partner to open an account, and Chris-Lynn was such a breath of fresh air. She was pleasant, professional, and very kind. I am excited and secu ... more