Thornton, CO Bank

The Thornton branch goes through managers and people like crazy no one knows there jobs or manager trying to get help refinance my loan gives me error Everytime days I ha ... more

Sooooooooooooo slow whether you go in or use the drive through. Dedicate 20 minutes just to make a simple withdrawal.

I have been using Dental Bookkeeping for the past year for my oral and maxillofacial surgery practice. They have been instrumental in keeping my business finances organi ... more

Friendly staff

I just wish it wouldn't close so soon in the evening.

Terrible people with worse attitudes ATM is always broken and I'm for sure never using this branch again they are a joke

Being asked to take off glasses as you walk in without an explanation. Whats next? Masks and hats and other appeal?

Went at 11am to deposit a check. They had no tellers working. 2 of the desk workers had 1 person with them. After waiting foe 10 mins the line of people waiting hadn't m ... more

Fix the ATM

Called the customer service hot line being a customer of theres looking for help for something they didnt know in location and was met with rudeness. Of sir its not our r ... more

Worst service ever early in the morning theres one teller and shes doing a good job helping an elderly couple, you would think for employees sitting down in their offices ... more

Someone had gained access to my online banking. I went into this branch to change my accounts and Brisa helped me. She immediately began closing out my accounts and openi ... more

At first, I thought I had found the bank for me. I was thinking, "finally a bank that won't scam me!" but low and behold instead of limiting your transactions between you ... more

I practically think it's ridiculous, the ATM in front has been working properly for, I think, more than 6 months. You always make your transfer and it always gives you th ... more

Every time I come to this bank theres always one drive through ATM that isnt working and the line is way to long to even wait for. Also after hours the front doors are lo ... more

I just want to thank all the staff there for staying open until 1pm That hour of difference has helped me soo many times sometimes in unable to make it to the bank before ... more

Old snooty lady that looks like a dark haired poodle with glasses needs to learn some manners. CANT STAND going in and talking to these people.

Misty the branch manager helped convert us savings bonds for 2 hours. She had a great attitude the entire time and was lovely to work with.

Inside staff are nice and helpful. The low stars are for the outside atms. There always seems to be an issue with them, they aren't working, or you can't deposit ect. And ... more

Morning mangers have been helpful when needed. The night managers however want to ask the line why they are here and rush you out the door instead of actually be helpful ... more

Lack of communication from bank staff - understandable why the deposit was put on hold but was not notified while in the branch and was given a receipt showing full funds ... more

Opted in for overdraft and they're supposed to have a "$50 safety zone" but they recently put me in a 24 hour grace or they were going to send a payment back. The transac ... more

Id give it 0 starts if I could. Slow, unprofessional and all around not a bank I will use in the future. Quick to take your cash but slow to give it back. Being told to w ... more

The staff was friendly and helped me out with getting a money order.

It tells me that it is open at 4:30, a lie.

Great customer service, pleasant and patient with my questions.