Thornton, CO Banking Services

Conny was very knowledgeable and polite about the whole process. Made it easy to understand. No hassle. Will use this branch again.

Very clean, and helpful and friendly employees

Always helpful and pleasant

Following the instructions are important, you do have to give personal info to confirm who is doing the transaction tho

I have been using Dental Bookkeeping for the past year for my oral and maxillofacial surgery practice. They have been instrumental in keeping my business finances organi ... more

Friendly staff

We came in and had Josh help us with our business account, he was quick and very knowledgeable.

Sooooooooooooo slow whether you go in or use the drive through. Dedicate 20 minutes just to make a simple withdrawal.

Being asked to take off glasses as you walk in without an explanation. Whats next? Masks and hats and other appeal?

The Thornton branch goes through managers and people like crazy no one knows there jobs or manager trying to get help refinance my loan gives me error Everytime days I ha ... more

If like to thank Gino for helping me get my CoinFlip Bitcoin account started... He was very patient with me and very professional...He gave me World Class Service...

Fix the ATM

Went at 11am to deposit a check. They had no tellers working. 2 of the desk workers had 1 person with them. After waiting foe 10 mins the line of people waiting hadn't m ... more

Terrible people with worse attitudes ATM is always broken and I'm for sure never using this branch again they are a joke

Contrary to the only post, the Bitcoin ATM does in fact work. Frankly, it has been the only ATM that I have found to be legit. I lost $400 on my first attempt at another ... more

I just wish it wouldn't close so soon in the evening.

At first, I thought I had found the bank for me. I was thinking, "finally a bank that won't scam me!" but low and behold instead of limiting your transactions between you ... more

Worst service ever early in the morning theres one teller and shes doing a good job helping an elderly couple, you would think for employees sitting down in their offices ... more

I've been struggling to cash my payroll check for some time and Miss Shelly was able to get it done for me!!

Called the customer service hot line being a customer of theres looking for help for something they didnt know in location and was met with rudeness. Of sir its not our r ... more

Someone had gained access to my online banking. I went into this branch to change my accounts and Brisa helped me. She immediately began closing out my accounts and openi ... more

This bank is so slow. Make sure you have time to wait.

Friendly service n people

Every time I come to this bank theres always one drive through ATM that isnt working and the line is way to long to even wait for. Also after hours the front doors are lo ... more

This ATM does not exist anymore. Don't really think it ever did.

Customer service at the Thornton branch is top notch! Been a member for many, many years and have dealt with loans, lines of credit, checking and savings...they even have ... more

Couldnt give me pen

So whoever is working tonight put a sign up stating they'd be back in 5 but I stood out there in the cold for quite awhile waiting and nobody showed up. Quite disappointe ... more

Easy process

I just want to thank all the staff there for staying open until 1pm That hour of difference has helped me soo many times sometimes in unable to make it to the bank before ... more

Franco has been a tremendous help since the beginning. He not only answered a ton of questions I had but even sat on the phone with me helping me setup my first atm. I wo ... more

Old snooty lady that looks like a dark haired poodle with glasses needs to learn some manners. CANT STAND going in and talking to these people.

Misty the branch manager helped convert us savings bonds for 2 hours. She had a great attitude the entire time and was lovely to work with.

Always have 2 customer service reps at all times. Sometimes I have to wait a long time to get service.