Denver, CO Cell Phone Store

Amazing

I went in to activate an Apple Watch and add it to my plan. Silva made the process so easy and was very helpful! Thank you!

They are literally never open anymore. It's crazy been here 3 times and they were closed 2/3 times.

I was just in there to have my speaker looked at because it was malfunctioning and I waited for 10 minutes before anyone helped me. The gentleman then came out the back a ... more

Stopped by this place hoping they might have the iPhone 13 pro we wanted but couldnt find at other stores and this little store has everything we needed! They blew away o ... more

Sales rep santiago help us to get a great deal in our account. If you need anything with your phone this is the store where you need to go.

Terrible service, we wanted to put a modem in the house and from the moment we installed it, nothing has worked and we have already gone to the store to cancel the servic ... more

Terrible customer service, rude and immature staff. The turnover must be insane

Came here to upgrade my phone. Was offered insurance and very clearly declined. The representative still put it in my account along with multiple other charges I did not ... more

Needed a new iphone, my 6s said I've done all I can. Googled ATT stores and choose this one in Bear Valley. What a lucky find!!!! Joe took care of me and was great. I exp ... more

Thank you Beto for your support

I just want to say the staff and especially Staucia (not sure spelling) are the best! No joke, THE best. I brought my computer in to get a critical battery replacement an ... more

Went in to trade in old phone and was greeted with the most amazing customer service ever. I was helped by Ashley M. And showed me every option, the price difference, wha ... more

Congratulations to Enrique and Simon, professionalism in their customer service

After four phone calls and a face to face nothing was settled.

Kind and professional

Kelsey and Espe was awesome and helped me get my new upgrade. Quickest and smoothest experience!!!

If I could give zero stars, I would. I was told by tmobile to drop off my 5g device. They never processed it. So now, due to tmobile phone rep giving bad information and ... more

If you have five people on plan you get a bargain but otherwise, not. Phone s are not free you pay monthly and if you terminate plan you still owe balance on phone...

Yesterday i had a blast with Gavyn. He provided a lot of useful information and assistance in tech details with patient and smile. Best customer experience ever. He shoul ... more

Fantastic experience with this location! Shelly did an amazing job helping me get exactly what I needed even when these specific items were not originally in stock. She w ... more

CLOSED!

Came into the store to set up a new phone 11 from an old 6 model. Cesar made the transition go thru simple and showed me each step to ensure I understood it and could acc ... more

I don't know if the lady was racist or what? when I walked in, you could tell they didn't Want to help me. Wanted to argue with me about the insurance. At least let me ge ... more

Great

I returned a phone in less than 24 hors and they refuse to give me my money back!!! Yesterday 08/29/2023 I purchase a phone A14 a ,64 gb. The lady told me that the glass ... more

I went to this location to purchase a new phone. I have been a T-Mobile customer for more than 3 years now. I wanted to buy a new iPhone without getting a plan change my ... more

Horrible place to go to if you port in with them.and not able to use your device because its not compatible with their service and wont refund the money back from a zero ... more

Nobody ever picks up the phoneI've been calling about a specific phone for the last weekAnd no one has ever picked up my call

I am seeing so many good reviews, I wish mine was good too. The situation was very rudely, not help at all by a lady called JOY She used the policy of Tmobile to charge f ... more

Andres helped me set up my new phone. He was outstanding, courteous, friendly and made my experience easy and comfortable. 100%

Excellent

Glenn is a very professional and polite and very good attitude and patient he works well with customers. Very good customer service, way to go T-mobile.

Beto gave us The best customer service I have had in years. Really appreciated!!! Customer for life!

Great customer service!

Bad

I had a broken screen & wanted to get my phone upgraded. Mike & Ronnie the assistants were super great @ letting me know phone deals and how much lines costed, I ended up ... more

Had to delete my old 5 star review and leave a new 1 star review after today. I've been a customer here since 2017, and after today I'm not sure I'll be back. It really d ... more

I went in to buy a new phone I got excellent service and a welcoming environment . Pooja customer service was above and beyond! I highly recommended these store thank you ... more

Store hours are not even correct. They say they are open on a Sunday but store is closed. Not a note or something. Maybe fix your hours on the door and website if youre n ... more

My daughter and I came in for new phones today.. Syed and Chakri were super awesome very helpful and courtesy. They need a raise

Miguel was super helpful. Friendly and quick

Amazing job, took my S23 ultra in for a screen replacement and they did amazing and only took 2 hours. Great job guys

I'll take my business elsewhere.

Michelle went above and beyond to help me! She was amazing! I'm doing all my business at this location for now on.

No one greeted us coming in, they just decided to stand there and stair. Worst customer service.

This is the best one to go their very helpful and knowledgeable. Don't try to trick you into all kinds of other. Expenses, The one on fourteen hundred s. federal is a di ... more

It was half an hour before closing and they didn't attend to me! Very bad.