Metro by T-Mobile

Sales rep santiago help us to get a great deal in our account. If you need anything with your phone this is the store where you need to go.
Mar 17th, 2024

I went in two weeks ago to pay my bill and paid it when I paid it they said it will take a few minutes for it to go in I was like okay. Then my phone started to work what I just now figured out was they changed my plan and now I'm wondering why I paid for the 60.00 plan and I go to the online payment site and it says I'm owe 54.00. It is almost like they stole my money just for a little bit of gain.
Feb 29th, 2024

Needs better customer incentives
Feb 8th, 2024

Brenda is terrible she is rude and unprofessional she had me spend 140 nd then tell me she would give me 30 back she had a attitude after she sold me a jacked up phone I will never come here don't waste your money
Oct 3rd, 2023

Took forever and was only customer. Then finally got phone and was walking out noticed my phone couldn't connect or dial. I swear when I went back in some one said "I told you he would notice." Avoid store at all costs. I feel like they were trying to take advantage of being bilingual.
Aug 25th, 2023