New Jersey Internet Service Provider

Very nice staff and attentive. Luis helped me with everything I needed, and made my experience at this version easy and fast. Great place !

Horrific customer service. The young girl basically called me stupid because I wanted to return a Samsung watch. Never will I ever walk into that mobile store again

Very good company!

Oscar was really helpful, took his time and made sure that I was all setup with the phones. Thank you for great customer service.

Beautiful new location. We were in and out with our new high speed x1 Wi-Fi

I visited the store with my mom to buy new phones and transfer an old phone. Raul was extremely helpful, patient, and knowledgeable about all products. We walked away ple ... more

Buyer beware, this store charges you for services Verizon does not authorize. They also try to up sell you, I will never visit this authorize dealer again and I submitted ... more

------My reply to the response from optimum below. not sure why you dont want your bill to be used as address proof when DMV was ok to accept it. it s like saying my comp ... more

Very expensive and terrible service. Customer service is a nightmare with ever changing stories. Seaside is so overpriced and store never open

Excellent service!

Dont ever get optimum mobile this is literally the worst company. They tired to get me to paid 198 to turn a phone off that I gave back the same week I got it. They also ... more

Hands down, one of the worst companies I've ever had to deal with. The customer service is terrible both on the phone and in person, there's nothing worse than getting pa ... more

Coffee!

It has Walmart, Marshalls etc.

Absolutely the worst company to d3al with across the board. Service is spotty at best, technicians do not show up when scheduled and the company offeres little compensati ... more

Worst company all around for customer service and connectivity

Get customer service that speaks English on phone and doesnt lie to you about what youre going to pay. Way over priced!! will cancel soon! UPDATE! Still awful!!!!!!! ... more

The best service from Miss Odryn, a unique experience, with the best disposition for the client, ask for her

Poor service, poor customer service and high rates. Steer clear if you have other options...

very helpful staff! highly recommend!

Called Optimum corporate to swap router since had water damage, they suggested i can swap out at Xfinity Store by Comcast. Called the Store in Woodbridge and they clearly ... more

They need a number where you can call the store directly. The automated system is terrible which is the number they give you.

Mike at this store is a legend. Gave me great service and fixed all my issues. He is the MAN

This is an official corporate T-Mobile location. Store is at 231 Route 4 West in Paramus, next to the Krispy Kreme.

I had a very horrible experience coming to this store the sales consultant was very rude and extremely unhelpful. Her name is Alexandria Santamaria She took a personal ca ... more

Went in today and met a guy named Jesus. Talk about the savior I needed. Will be coming back to deal with him exclusively what a great guy!

Carlos was amazing! Best experience Ive had at T Mobile or any other tech store

As you can read in the other reviews this company is very shady with their pricing. I recently switched over to T-Mobile from Verizon and I was promised a price of $160 a ... more

Question for Johnny. He helped me very patiently.

Excellent service I am 100, just one manager, it would be good to at least put a stool or chairs to wait since many times you have to wait more than an hour for the data ... more

What a turn around compared to the old manager. That's all I will say.

Treyvon was professional, knowledgeable and patient along with being understanding to my needs with my phone connections.

Swindlers gave me a I pad and wifi device and said it is free and assured me my bill was going down $40.00 a month. Got my bill and it went up $100.00 a month. Liars and ... more

Victor was amazing in helping my mom switching over. He was so patient esp that it was such a complicated situation. Thank goodness for him. He was incredible!!

I dont think they know what they do Poor experience

I had a good experience at this store, Tom and his team are very professional and helped me with everything I needed.

Jonathan helped me, very nice guy and knowledgeable sales person. He listened to my needs, knew exactly what to show me, gave advice, then set me up with a new account an ... more

This location had amazing service. EJ was so helpful after having terrible service at the Voorhees location. So grateful for all his help.

I had such nice experience with Luis. How said was 1st day as manager. Hes so profesional, answer all my questions. Gave the necessary time. costumer service. Store super ... more

We were helped by Chuck when we ordered my husband's new phone and Malik when the phone came in. Both associates were amazing and so helpful! We had great experiences and ... more

Very helpful

Terrible customer service to buy a charger you have to wait 2 hours... just for fun

Hikanshi is extremely helpful everytime me and family come in

I had a great experience and technical support at the Bayville location. Ashley, the store manager was able to help me and get everything taken care of. It took a couple ... more

Very bad experience with a saleswoman

take to long to help a customer to pay a bill, it takes two people to get phones in the back everytime i would walk in here i see one specific person always leave to the ... more

the worst t-mobile store.. how are you operating if your systems have been down for weeks? dont waste your time, go to another store.

Good