Vancouver, WA Bank

This is an ok location. Not to friendly. Even after making an appointment they still diddnt help me until about 25 minutes after my appointment time. Diddnt seem to care. ... more

Had a charge that I didnt recognize hit my account the young lady that helped me said to wait tell it goes through then I can call customer service and they would help me ... more

A different level of banking.

good local bank

The staff are wonderful. I give four stars because the bank has a policy whereby they do not accept deposits from crypto exchanges. (They allow funds transfers to crypto ... more

A wonderful small town bank.

I go there all the time. Really nice place and the employees that work there

Hi Joey

So my first time for financing a vehicle I was nervous and I didn't want to make the wrong choice or decisions I was looking online for financing and came across Pacific ... more

BIG THANK YOU..... to Isaac at the downtown office... your always so kind and proficient....

Its a nice new bank. Having a bank full of employees and utilizing only one of the employees to help a awaiting line of customers is very frustrating

Closes locations, poor customer service, Uses fees to overdraft accounts so they can charge you more fees. I advise to not bank here.

KEY BANK!! Please!! Put tellers back at this location.

The store manager was having a bad day and decided to take it out on me. A full power trip denied me cashing a check even though I was an account holder, and there was no ... more

This "new" ATM, is ALWAYS DOWN. I made a poor choice to go to this location, ended up screaming at the machine, spitting at it. I notice the "new" ATMs always have issues ... more

Jennifer helped me with credit bureaus problems! Awesome Staff.

Worst bank u can go...

Quickest account set up! Kent is very patient and personable! Highly recommend!

I can't believe take months to arrive a visa car, and your not allowed to order one by de phone, I have to go in person, because they cannot give you of any information.

I have been at Umpqua Bank ever since it was First Independent Bank. So, it's a very long time. I have nothing but good things to say about Umpqua bank. I have always bee ... more

Called in to see if they offered a service - they instructed me how to do it on the app and saved me a trip in.

Jennifer B. was very helpful and competent in my situation. Amazing work. Thank you Recommend this place

A wonderful small town bank.

THR CROOKS FOR YOU'RE SECURITY FIND ANOTHER BANK !!!! HEY BANKSTER GOD KNOWS THE TRUTH DOESN'T HE BOY AND THAT'S WHAT MATTER'S ISN'T FOOL GD BYE OVER

Broken ATM, 3 employees helping a single customer. Line of customers waiting. I walked out. Why not have a 2nd ATM?

You know what really grinds My gears? Someone who claims to be the manager telling me I can't access my money on the first when I need to pay rent. I went in there about ... more

I visited this branch on September 11th and 14th. The young associates are amazing, professional, charming, and very helpful. Many thanks to you all.

We recently re-financed our home with this Umpqua Branch, and the customer service was unprecedented ! All those involved at this branch were extremely patient with the e ... more

Friendly staff

DO NOT MAKE DEPOSITS HERE. Atm machine dose not work and has destroyed three of my bank cards

I went in to set up a business bank account and Ashely Flath was very very helpful with everything I needed! I would promote this bank and banker to all of you!

We have four accounts that were started with Columbia Bank and we were very happy with their in person service and their online banking was a seamless process, especially ... more

I use US Bank, Capital One, Wells Fargo, Bank of America, Synchrony, and Discover. All of these are better than Chase. Chase has terrible policies and terrible customer ... more

The two people that seemed to work at this location were not only clueless after I told them I had dissolve my deceased mothers account, but oddly disrespectful and immat ... more

I have never had any problem with anyone or anybody at this bank. VERY KIND PEOPLE

Went in to use the notary service. With that said, the teller told me they would only be able to do limited signatures. When I asked what is that limit, he kept saying it ... more

Worst Experience Ever, my husband and brother in law went to open a new checking account I get home and all his information is wrong, from phone number to email, to usern ... more

I overdrafted my account and they allowed me float till I can pay up without any overdraft charges and fees. Yahoo !

Always have great service

Best breach. Every one very friendly plus service fast . Recommend for everybody local area !

The manager was so rude and mean to me I actually cried. They take forever to take care of merchant customers. The worst banking experience I have ever had. I will be cha ... more

When I walk in they greeted me with a smile and positive attitude, they were very polite and professional!

I've been banking with Wells Fargo for many years. I came into this branch with an issue related to a deposit error, and the manager couldn't even be bothered to leave th ... more

Been banking here for many years. Doing business in a prescribed manner. Recently one employee started telling me I must do my business a little differently. The teller I ... more

Closed branch, atm does not work.

I was literally running to the bank as fast as I could due to Portland traffic. Not only did they cash my check right when they had closed, they were professional, kind, ... more

I was interested in the 5.25% cd at the time it was being offered and went into the branch to possibly open a new account. I think it was Crystal who helped me. She told ... more

I cannot express enough how good Ed Barbier and his assistant Katelyn are at their jobs. Their professionalism is top knotchthey kept us updated all the waythey answered ... more

Curtis was great about doing a motorcycle refinance. Very friendly and helpful - answered all my questions, and took care of everything in one visit. A+!