Hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Chamber Rating

Verified Member
3.2 - (26 reviews)
12
0
4
0
10
Read Our 26 Reviews

Chamber Rating

Verified Member
3.2 - (26 reviews)
12
0
4
0
10
  • Cameron Edgar

    The store manager was having a bad day and decided to take it out on me. A full power trip denied me cashing a check even though I was an account holder, and there was nothing wrong with my account. I never dealt with a bank so terrible. Do not open an account here!
    Apr 7th, 2024

  • Allison Brisbois

    Experience at this branch had been dismal. Experience with this bank has been slowly declining. Issues with cards being sent wrong place. Rude tellers. Dissatisfied with service.
    Jan 29th, 2024

  • Full Name

    Unprofessional. They should evaluate who works there.
    Jan 17th, 2024

  • James Schaefer

    Always friendly, fairly quick and helpful...however, savings account rates are absurdly low and insulting. Example- .16 cents.for a 20k account. May change to another bank/financial institution because of this and is the reason for the 3 star rating.
    Dec 7th, 2023

  • Micheil MacCutcheon

    I have been there several times. The staff is knowledgeable and responsive. Each time I have had an issue to resolve, they have worked with me to take care of it. Great team here!
    Dec 1st, 2023

Read Our 26 Reviews

About
Umpqua Bank

Umpqua Bank is helping people, businesses, and communities build economic vitality for the greater good.Most banks treat their customers like customers. We treat our customers like people. You, your life, your money management style—all things that are more important to us than the size of your balance. We pair financial expertise with a passion for getting to know you as an individual—and it’s not just because we’re looking for new gym buddies. We’re on a mission to help you manage your money in a way that matches how you live your life. To do that, we’re committed to learning more about you than your account number.That’s why we take the time to understand how banking fits into your bigger picture, and give you the easy access and mobile tools you need to manage your money on your own terms. It’s why our branches feel more like a living room than a bank branch. And why our associates will always remember your name. We’ve grown beyond our roots as a small community bank, but the spirit of community will always be at the center of everything we do.

Contact Info

Images

Questions & Answers

Q What is the phone number for Umpqua Bank?

A The phone number for Umpqua Bank is: (360) 619-5704.


Q Where is Umpqua Bank located?

A Umpqua Bank is located at 1408 SE 164th Ave, Vancouver, Washington 98683


Q What is the internet address for Umpqua Bank?

A The website (URL) for Umpqua Bank is: https://locations.umpquabank.com/wa/vancouver/1408-se-164th-ave


Q How big is Umpqua Bank?

A Umpqua Bank employs approximately 20+ people.


Q What days are Umpqua Bank open?

A Umpqua Bank is open:
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed


Q How is Umpqua Bank rated?

A Umpqua Bank has a 3.2 Star Rating from 26 reviewers.

Hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Ratings and Reviews
Umpqua Bank

Overall Rating

Overall Rating
( 26 Reviews )
12
0
4
0
10
Write a Review

Cameron Edgar on Google

image The store manager was having a bad day and decided to take it out on me. A full power trip denied me cashing a check even though I was an account holder, and there was nothing wrong with my account. I never dealt with a bank so terrible. Do not open an account here!

Business Response on Google Apr 8th, 2024
Cameron, thank you for providing this feedback. We take this account of your experience seriously and have forwarded it to the appropriate individuals to review. If there’s anything else that we can help with, please don’t hesitate to reach out at https://www.umpquabank.com/contact-us/.

Allison Brisbois on Google

image Experience at this branch had been dismal. Experience with this bank has been slowly declining. Issues with cards being sent wrong place. Rude tellers. Dissatisfied with service.

Business Response on Google Jan 29th, 2024
Hi Allison, thank you for taking the time to leave a review. We take this account of your experience seriously and would like to learn more about the situation. Please consider contacting our Customer Care Support Center at https://www.umpquabank.com/contact-us/ and we would be happy to help.

Full Name on Google

image Unprofessional. They should evaluate who works there.

Business Response on Google Jan 29th, 2024
Hello, thank you for taking the time to leave a review. We’d like to hear more about your experience to address any concerns you may have and see how we can improve. Please consider reaching out at https://www.umpquabank.com/contact-us/. Have a great rest of your day!

James Schaefer on Google

image Always friendly, fairly quick and helpful...however, savings account rates are absurdly low and insulting. Example- .16 cents.for a 20k account. May change to another bank/financial institution because of this and is the reason for the 3 star rating.

Business Response on Google Nov 22nd, 2023
Hello James, we sincerely apologize about the savings account interest rates not being ideal for you account balance. Please give our Digital Branch a call at 844-645-1503 to inquire about how we can put your money to work and improve the rate!

Micheil MacCutcheon on Google

image I have been there several times. The staff is knowledgeable and responsive. Each time I have had an issue to resolve, they have worked with me to take care of it.
Great team here!


Load More Reviews

Overall Rating

Overall Rating
( 26 Reviews )
12
0
4
0
10

Write a Review

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