Chase Bank

Feb 22nd, 2024

Jan 15th, 2024

I had a fraud problem on my checking account. Amber at the 63rd street branch took excellent care of me. She took corrective action to fix the problem. Her attitude, knowledge and care was magnificent. Thank you Amber.
Dec 15th, 2023

I Love my Chase. My Branch on 63rd. St. Vancouver, the staff there are Awesome. Bianca Amber, and the rest treat me like a King
Aug 24th, 2023

Had a charge that I didnt recognize hit my account the young lady that helped me said to wait tell it goes through then I can call customer service and they would help me or call the people who charged me. First off I dont know who charged me and when I asked her to see if she could see if there was a number she said it would show her the same info so thats not going to work. I called customer service and got a dispute filled and new card issued without waiting for it to go through so again she told me something that was not accurate. I dont understand why I wasnt given this option when I was there. I have multiple accounts including my business account through chase and every time I deal with this one person she gives me the absolute worst customer service and its really frustrating. Shes the girl with the black hair and I only have seen one girl in there with black hair so take a guess but her attitude is garbage and she needs to be offering people solutions. Shes very short and is good at handing someone else the problem. Well someone in another country gave me a better solution and took care of my issue in 5 minutes. Im not trying to be that guy but I can definitely take my business to another bank and Im sure they would love to have the money my business account is pulling in every month.
Jan 4th, 2024