Kirkland, WA Bank

I had a great experience through the process of integration into the US from India with First Tech. Yogeeta Prabhu Ajgaonkar, Kirkland Urban XC Financial Solutions Repres ... more

Apparently you have to have a bank account here to get $10 in quarters.

I walked into this location at the beginning of the year as a clueless and confused college student. Over the past year, Nancy has walked me step by step through the proc ... more

Kind people, great service!

Great branch. We drive 12 miles from home to bank here. They have always had exceptional bank managers, including the current one now. They are always knowledgeable and h ... more

Horrible experience! We went twice and had the same horrible non-customer friendly experience. We are chase customer with direct deposit set up with them. First time, we ... more

I got warm welcome and fast accommodating service

I opened a joint account with my mother, provided all the required documents, although we had to re-visit the branch a bunch of times, as the banker helping us was clearl ... more

Friendly and helpful tellers. Zeyan helped me with a notarization without an appointment right before they closed. Thanks again.

Worst service in the world. Bank continually tries to nickel and dime you and cheat you out of fees. Employees are in constant flux and all trainees work with no experien ... more

Went in with a sensative matter, left a message with a teller for GiGi to call me back to setup an appointment. Didn't hear back, called her direct number, again didn't h ... more

I give the banker at this branch 0 stars. Every piece of paperwork that was filed was wrong. Literally. Wrong everything. Wrong account info. Wrong Tax info. He even open ... more

Thank you Totem Village Wells Fargo team for you kind and help customer service. A special thank you to the manager, Mr. Shen for his expertise and relational customer se ... more

They should just demolish this place and build something else. Every time I come here there is something wrong with the drive thru atm and they only have one person worki ... more

Great service on-line and on-site for some years now and just transferred a banking account from another institution to US.

Worst customer service. Showed up for an appt during my work hours since no other time was unavailable and got turned away for not having a document that they said I need ... more

A bank with consistently excellent service. They are friendly and efficient.

I am a platinum honored Bank of America client for over 20 years now. I've never seen any banker talking to the clients like this. Even worse, you shouldn't expect any re ... more

Everyone was so incredibly friendly, efficient and helpful. 10/10 recommend.

I tried walking in to make a withdrawal. Doors are locked and as I'm walking away this guy opens the door and asks if I had an appointment. I said "No, just a wit ... more

I have used US Bank for 30 years for a reason: I always find them friendly, helpful, and professional. The new location in downtown Kirkland is no exception...Banking as ... more

i was having troubles with my online banking. I went into the Downtown Kirkland branch on 12/18 just after noon. Online customer service asked me to go into the branch wi ... more

This bank is amazing. The customer service is exemplary and they really do get to know you. Ive had my personal and business accounts here for several years and always ... more

Bankers like Jace M. are the reason my wife and I are lifetime members of U.S Bank. Highly recommend working with Jace if you have the chance. He is truly dedicated to th ... more

Good bank, nice staff! Only situation is continuing staff changes. Never get attached with staff at bank. There gone!

They know nothing. Anything you ask, the response is, "I'll have to check with the back office". Seriously, then why are you guys here?