Hampton, VA Car Rental Agency

Mr will is a cool guy he really took the time and listen to my concerns. They gave me a car that I wasn't comfortable with and I told Mr will and right away he changed th ... more

Is it mandatory to pay $300 for the extension of the vehicle? Especially for 1-2 days at a time? Normally, the difference would come out of the deposit, itself. At least ... more

Car was reserved. Got there and waited over an hour only for them to tell me they had no car available. They also would not take me back home. The customer service sucks

This place is Gold when it comes to rental cars on a budget. Customer service is great and they try to work for you on a rental.

I rented a car with my CREDIT CARD on Nov. 1st and returned Nov. 4th and completed my transaction with my debit card and the hold still remains on the CREDIT CARD that's ... more

I travel often and I have always had a good experience renting my cars here

In the beginning I felt they were frustrated with my questions. I did understand because, of the service they offer many people may call w/o serious inquiries. The pick u ... more

Called and asked about renting a car, this was the only place that was open in the area and they said that they had a car available by around 7:30 pm because they were do ... more

Great service and half the hassle like these other companies

Horrible service when I went there about issues with the car I had just gotten the day prior. Rude lady. Same as when I returned the car back. She didn't even acknowledge ... more

I've used this Avis a few times now. For being a small location, their service is relatively quick and always good, even if there's a long line. I've never had any issues ... more

This guy is a con artist. He told me if I did not get the OPTIONAL insurance, then he would not give me the truck. I called budget corporate and they said it's up to the ... more

Matt is the real MVP! We had reservations with 2 other rental car companies. They both failed us and we had no rental for our trip that we were now late for. Then here co ... more

Wrong address, rude customer service at store (once I found it), no cars even with reservation.