Philadelphia, PA Cell Phone Store

T mobile gets 5 stars. But Google maps is showing the old Sprint cellphone store photos and needs an upgrade. But I have the new photos. Here take these photos and see fo ... more

Justin and Mary are awesome with customer service, knowledge of products, very patient solving problems. All employees are very nice.

This store was easily the best experience I’ve had at sprint. Aarin and coworkers thought creatively about what would work best for what I needed and really hooked me u ... more

Only one person working and she was super busy! But good customer service

jared does a great job

The employees are awesome, they always help me with my cellphone problem's.

They were helpful and resourceful. Best customer service around. They transferred everything from my old phone to the new phone.

Horrible experience i went to get my batfery fixed waifed 3 hours just for then to tell me they cant fix it then my phone is stuck in recovery i go back now my phone wont ... more

Bad customer service. The tall male pakistan guy with the beard I believed Overcharged my new cellphone purchase saying that I only had to pay $120 for a moto cell phone. ... more

Staff is helpful and friendly!

the gentlemen who run total wireless are professional in their approach and in their kindness---i could not resolve my problem but i would not hesitate to contact them a ... more

(Translated by Google) The work of T-Mobile was excellent and the work of the agent who assisted me was excellent. (Original) Excelente el trabajo de T -Mobile y excelent ... more

Pretty good

My dad got a phone :(

Amazing Workers Helpful and very well mannered My family come here all the time and get a new phone and to pay my bills

Poor customer service does not answer phones Sunday staff should be repaced

Fare phone rates but bad customer service

Muy buen cervicio al cliente

OMG NEVER IN MY LIFE ! 1ST let me say I own a business and I don't do this because I know it affects ur business more then people think but this place is a joke. I should ... more

Bad customer service from overseas Representatives bad telephone connection hard to overcome accent and bad phone connection

I really appreciate the way these guys answer the questions promptly.

Justin and Mary are awesome with customer service, knowledge of products, very patient solving problems. All employees are very nice.

Big thank you to Mara! She restored my faith in metro. Too long to post but my last review explains it. I will definitely recommend them to anyone who needs phone servi ... more

A painless and truly pleasant experience. Helpful and knowledgeable associate got the job done right.

Its not my type of service for a phone carrier. Its IMPOSSIBLE TO REACH A PERSON!

Hole place SMELLS terrible. I used to like this store. Now they over charge for bad phones and worse service. NEVER GO TO THIS STORE!!!!!!!!!!!!!!!!!!!!!!!

Very educated staff. Everyone was extremely friendly and knew what they were doing!

Amazing customer service, they had an answer for all my questions and the prices they quoted me was exactly what I paid both at check out and monthly. A very welcoming at ... more

The phone number on the website automatically hangs up on you how are you supposed to call this location?

The Chinese guy wasn't any help

I got my screen fixed my friday and the next day my phone wont turn on

Maps can't find out

This store is terrible. I wanted to fix my Samsung's broken screen but they said it's expensive to fix. If I could give them 0 stars I would but I can't.

150 dollars in extra fees that I did not approve per device (unfortunately I did a bogo deal). They charged 120 dollars for a sim card (THATS FREE FROM VERIZON), then ... more

Staff is always helpful!! Offer you best phones at cheaper prices!!

Didn't visit

Please open this location soon. The staff is amazing and so. Is the location.

Good service knowledgeable staff.

Had a phone laying around and figured Id give it a shot. Pleasantly surprised at how fast things went. Got paid right as they stated.

I didnt have to wait for service. The gentleman taking care of me explained all with detail and helped me make the best decision according to my needs, rather than tryin ... more

Ok. went to pay my bill

I like Metro PC's and their services they have a variety in plans and phone and their customer service are the best but I don't like their authorized dealer like this one ... more

Today i have great experience, here was a girl called alisha, she was very very good, friendly, she explained everything and give great service. Thank you alisha