Metro by T-Mobile

Bad customer service. The tall male pakistan guy with the beard I believed Overcharged my new cellphone purchase saying that I only had to pay $120 for a moto cell phone. Then couple minutes later, he started laughing and all of a sudden changed this to $150 for me to pay. He even said that's why he overcharged my phone, while trying to argue with me. After I signed up, for a new cellphone at this store, employee used my personal information without permission to make a personal call to play on my phone saying "police, police this is the Philadelphia police." He called me using a private number like 5 times just to say that. Already took this complaint to corporate and got the receipts to prove that he called my cellphone a couple of hours later, the same day he signed me up. I put this post up, so the owner of the store can see. Corporate sent a memo to this store for the owner I hope he got too.
Apr 9th, 2024

I went to Metro and Ran into Metro Amanda she is a one women powerhouse. she actually worked with over 7 people within an hour but she was fast and straight to the point. she was amazing. Her co worker came in late, lazy and with an attitude, he was cursing and had a super attitude. I really hope she is a manager soon because she keeps this business going.
Apr 6th, 2024

Mar 29th, 2024

Mar 4th, 2024

Not the same peoples running the business, now is 2 pakistan guys! They will rip you off and send you out with out receipts, they are selling the free phones, place will be close soon.
Mar 1st, 2024