Philadelphia, PA Telephone Company

Nice and helpful

Friendly ready to deal staff,they explain everything in detail.

Ilona very friendly, all issues solved

Their associates are very knowledgeable and courteous

Best Verizon store in town!! They always listen and engage in dialog about what YOU really need. Don't go anyplace else.

If it all possible try to avoid this location. The service is very poor, there is a lack of information and lack of ability to provide real service.  Answers to question ... more

I had an issue with my wireless router. I was in and out within ten minutes.

This is one of the best T-MOBILE locations. The staff are friendly and extremely knowledgeable. I live in Delaware County yet I bypass all the TMobile stores that are clo ... more

They do have the best service in all metro stores

T mobile gets 5 stars. But Google maps is showing the old Sprint cellphone store photos and needs an upgrade. But I have the new photos. Here take these photos and see fo ... more

This store was easily the best experience I’ve had at sprint. Aarin and coworkers thought creatively about what would work best for what I needed and really hooked me u ... more

My dad got a phone :(

Bad customer service from overseas Representatives bad telephone connection hard to overcome accent and bad phone connection

Hole place SMELLS terrible. I used to like this store. Now they over charge for bad phones and worse service. NEVER GO TO THIS STORE!!!!!!!!!!!!!!!!!!!!!!!

Very educated staff. Everyone was extremely friendly and knew what they were doing!

Amazing customer service, they had an answer for all my questions and the prices they quoted me was exactly what I paid both at check out and monthly. A very welcoming at ... more

The phone number on the website automatically hangs up on you how are you supposed to call this location?

Maps can't find out

This store is terrible. I wanted to fix my Samsung's broken screen but they said it's expensive to fix. If I could give them 0 stars I would but I can't.

Staff is always helpful!! Offer you best phones at cheaper prices!!

Please open this location soon. The staff is amazing and so. Is the location.

Good service knowledgeable staff.

Snarky and actively unhelpful employees. The store had an internal policy to not accept tradeins- even when I was on the phone with the T mobile corporate folks telling m ... more

These guys are awesome. Been coming to this store for years now and it is by far my favorite metro by T-Mobile to go to. #7YearCustomer

Please do not go to this place. It's no longer standing. I went there today and there was no signage and the building was closed. Google maps did not update the location ... more

I took my mother and her Old phone to have all of her data transferred to her new phone. The young lady there was extremely helpful, very patient with my mother. It was ... more

Was very helpful and assisted me with what I needed very professional

Terrible service....I buy a watch and it comes out defective, I go to complain and no one can help me, if I change it I lose, if I return it I lose too, and on top of tha ... more

Hh

Exelente atencion del personal ...complacida gracias

These are absolutely company employees because the service is definitely Sub-par,the second they receive your membership the service difference is like night and day, at ... more

Came in looking to upgrade but I was on an old plan from Sprint. The Sales person didn't really help me with upgrade plans or trying to get me to switch plans to look for ... more

My recent visit to T-Mobile was a mix of positive and negative experiences, largely influenced by the interactions with the sales representative, Marc, the assistant mana ... more

Very helpful and friendly

Just switched from metro and get nice deals on phone and they are affordable than metro. Thank you Shaz for giving good customer service and made me feel welcome.

Quick, easy, and we are happy with our purchase.

Good

Excellent service. Jonathan was very friendly and professional. Thank you so much!!

Apple store made a mistake with a new phone, and the 2 reps at the tmobile store help me fix the problem quickly and didn't charge me for the 2 defective sim cards

Great customer Service!!! Mindy was a pleasure to work with. She was very helpful transferring our old information to our new phone and answered any questions we had abou ... more

Nice

Buen trato

Angela is the best sales person! Very kind and helped me with what I needed and more

Fast service. Great Prices. Customer Service unbelievable.

Cool

Awesome experience with the lady at this location. My hubby wanted to get an S10. She was very informative and did a good job of explaining all of the specifications of t ... more

Great store , Great workers , always good time