Portland, OR Telephone Company

Not professional. This store needs better management!!!

I was scammed into buying stuff I explicitly said I didnt want and wasnt even able to pay the bill the first time on the huge $$$ new iPhone before default . Who really b ... more

This store is no longer open

Keira, Jeff, Vinnie and John were great with helping my family and I upgrade into new phones, very patient and courteous! Thanks!

Taniece was really helpful everything went smooth thanks !

Beautiful people

Possibly the worst phone store I have ever interacted with. Extremely dismissive and refuses to help. Avoid this store if possible.

We continue to be impressed by our experience with Pavelcomm. With increased demand for IT support in Portland we appreciate that they are easy to communicate with and al ... more

Worst place every they are scammers I was offered lots of promotions and some were true and some are not real at all been dealing with them for a while now and I am just ... more

Ashli was so helpful. I had some changes I had to make do to personal reasons made the whole experience easy and smoothly making extra calls on my behalf going above and ... more

Great service. Went out of their way to explain everything qnd make sure my problem was resolved. Above and beyond. Great salesman to boot!

Absolutely horrible location went in at ten am after standing their waiting to be acknowledged the manager said someone will be rite with you and walked in the back follo ... more

Ashley wherever she is always from location to location... Is by far the best sales rep there. The other people working the counter VERY pushy on buy and getting products ... more

Bad service.

Good mobile phones

best customer service I have ever had. Joseph and Tony did a lot to explain my account to me. They are very good teachers to the new rep that is there. Amazing

Fantastic service! My husband and I are very happy with our new phones!! I highly recommend this location to everyone!

Great service and better customer service! No doubt best in the biz!

Unfortunately did not have a positive experience here over Mother’s Day weekend. Went in on Saturday wanting to trade in my old phone and purchase a new one. Since the ... more

Just bought an iPhone 12pro. Great experience. Very professional and friendly staff that answered all my questions and weren’t pushy about up selling. And they all had ... more

Wanna give a shout out to Steven! He was very helpful with me in getting my SIM card/phone number from my previous unlocked phone into a new unlocked phone as well as syn ... more

Great service!

The team here are so very helpful and patient. I worked with Daniel and then Sean, but everyone I encountered was very pleasant. Together, they fixed a complicated, persi ... more

Worst Customer Service. They literally just find ways for you to call or they cant do it for some reason.

Mathew, the sales agent, is really professional and friendly, thus he deserves an 11 out of 0 to 10. Thanks again Mathew. Allen

Placed an order online to be picked up at this store, called to check the status of the order after waiting hours for it to be filled and was impolitely told by the lady ... more

It's always so crowded. Should be able to make an appointment to speak with someone.

Thanks for the help you do excellent job appreciate it thanks again Andrea and Richard

Meow

I don't like the way they treat customer.... Make sure you don't take anything they say at face value. Check with the t-mobile customer service over the phone because the ... more

I have been working with PNT for the support of my traditional phone system, IP Phones, internet, and phone connections for the past several years. It is great to have on ... more

I waited patiently for 15 minutes while a sales reps helped another customer (no problem), but then as soon as a few more people come into the store, out walks another sa ... more

These guys were so helpful & knowledgeable. They were able to get our phones upgraded and connected them to the outside loudspeaker! The loudspeaker was the best upgrade! ... more

I have a phone that needs to be shipped back. The new device came without a label. I called customer service x 2 and was told a new label was otw. Here we are 3 weeks lat ... more

Ok my overall experience with this metro store is somewhat mixed. Because I worked in retail stores for years much higher ticket merchandise non the less retail is re ... more

I wish they had service in gresham... Kinda upset about it because I can't do anything at all I'm paying $50 for 25mb at xfinity and only getting 17mb. While I came acros ... more

Great shop, friendly service, wait times can be high but once they get to you they are pleasant and informative.