Portland, OR Cell Phone Store

Grey helped me out with my Samsung galaxy s22. Screen was all cracked and the image wasn't loading right. I came here after looking for other places to fix my screen, but ... more

Stellar customer service by Eve. Very knowledgeable and personable. Highly recommend this store.

Conceptually this is a top notch idea, not to mention all the time it saves. Full disclaimer you need to be tech savvy enough to handle more on your own than you would at ... more

Not professional. This store needs better management!!!

Great customer service.

Wonderful service and friendly Quick service for repair Great pricing than anyone else

I've been a customer for over 10 years. I have bought many many phone and never have I been told I had to pay for help. The service has gone down more and more each year. ... more

I just trust people, and they always use it.I was in this store because I urgently needed a cord to charge. It's hard when you recently moved to the United States, you d ... more

Braden was excellent thank you for being professional your amazing the rest of the team Jonny Lacie and cam I cant explain in words how awesome this team is Jonny helped ... more

I was scammed into buying stuff I explicitly said I didnt want and wasnt even able to pay the bill the first time on the huge $$$ new iPhone before default . Who really b ... more

ANY PLACE IS BETTER THAN AT CLACKAMAS SQUARE LOCATION THEY ARE EMBEZZLING CUSTOMERS MONEY DAILY

I'm in there for several times

David was Very helpful and patient.

This store is no longer open

Keira, Jeff, Vinnie and John were great with helping my family and I upgrade into new phones, very patient and courteous! Thanks!

Kaitlin is awesome! SIM card issue taken care of real quick. While waiting for my turn I saw how she worked with customers. Her customer service is second to none. She i ... more

Taniece was really helpful everything went smooth thanks !

We were in the market for a new phone carrier and stopped in at T-Mobile. We were quoted some good prices, but as soon as we began the transfer process the total began to ... more

David was top tier! Customer service was impeccable. You cannot improve the level of service with an employee this knowledgeable. He is literal goals any company would wi ... more

Beautiful people

Possibly the worst phone store I have ever interacted with. Extremely dismissive and refuses to help. Avoid this store if possible.

There's an employee that works at this location by the name Beto. He went above and beyond to help my fiancee and I get new phones. He definitely deserves a raise

Worst place every they are scammers I was offered lots of promotions and some were true and some are not real at all been dealing with them for a while now and I am just ... more

Is this store now closed? Did it move?

The assistance I got from store staff was outstanding. All of my questions were answered to my satisfaction.

Ashli was so helpful. I had some changes I had to make do to personal reasons made the whole experience easy and smoothly making extra calls on my behalf going above and ... more

Great service. Went out of their way to explain everything qnd make sure my problem was resolved. Above and beyond. Great salesman to boot!

Absolutely horrible location went in at ten am after standing their waiting to be acknowledged the manager said someone will be rite with you and walked in the back follo ... more

Its always a nightmare going to this Metro!! They supposedly give you discounts, but they end up charging you other stuff , or not giving you all the information.. this i ... more

Ashley wherever she is always from location to location... Is by far the best sales rep there. The other people working the counter VERY pushy on buy and getting products ... more

Bad service.

Awesome customer service. Thanks for helping me with my phone. Erik and Junaid were so kind were amazing in delivering the best customer service.

Good mobile phones

Every time I go there, they are understaffed and NEVER finish in the time frame they've quoted. Brought a phone in on Saturday at 11am, they said it would be 4-5 hours an ... more

best customer service I have ever had. Joseph and Tony did a lot to explain my account to me. They are very good teachers to the new rep that is there. Amazing

I have been a customer here for years this is reguarding the manager Bethany exccellent customer service very knowledgable of the phines and job she has been given. It is ... more

made an appointment for 2pm. got locked into the shop by the one employee there (illegal to do by the way). she would not help me purchase a new phone at all. my phone sc ... more

Fantastic service! My husband and I are very happy with our new phones!! I highly recommend this location to everyone!

I had phone 🤳 problems around Thanksgiving. Ordered a new phone and took it to this store. Staff went the extra mile for me, but the phone was a dud. Returned it, got ... more

I had an upgrade eligibility, went into store to do an upgrade, since I was eligible. Only to find out I have to pay full price for that upgraded phone. Every person I k ... more

Great service and better customer service! No doubt best in the biz!

Unfortunately did not have a positive experience here over Mother’s Day weekend. Went in on Saturday wanting to trade in my old phone and purchase a new one. Since the ... more

Greg and Bobbie are absolutely amazing!! I appreciate their professionalism handling my unique situation. They went above and beyond in every aspect and would highly reco ... more

Just bought an iPhone 12pro. Great experience. Very professional and friendly staff that answered all my questions and weren’t pushy about up selling. And they all had ... more

Was very helpful when I went into their store and I couldn't get my first phone turned back on so I had to buy another whole complet phone with a new phone number but tha ... more

I turned two phones in for a rebate promo last April and the (since fired) store employee pocketed them. The manager of this store told me to call ATTs fraud dept, which ... more

Wanna give a shout out to Steven! He was very helpful with me in getting my SIM card/phone number from my previous unlocked phone into a new unlocked phone as well as syn ... more

I ordered AT&Ts Internet at the downtown Portland store, and when the device arrived, Alma came to my apartment and completely set it up for me. What a fine way to insure ... more

Quick service, salesman was great, not pushy, and really friendly.

Had a great time with the team here. I came in with a problem and they helped fix it. Had to jump through a few hoops to find a solution. Thanks you guys!!!