New York, NY Convenience Store

Despite high turnover the staff are mostly very courteous but I needed to have someone unlock the case for a tooth brush (again, quick and courteous) but as a policy is r ... more

I'm from Orlando FL so I know hospitality, Dawn is the nicest person in NY. I'll defintely come back to this store.

Good standard store with an abundance of snacks and gifts.  Conveniently located.  Needed some epsom salt, which they carried.  Fast & friendly check out.

Rosie, who staffs the pharmacy counter, is the reason I send prescriptions to this DR instead of the several other DRs and CVSs that are much closer to my home. Thanks fo ... more

The pharmacy department has terrible custumer service adequate and is full of incompetent staff.

Brianna was such a good help, she was so polite and very patient w me and made my day 10x easier.

Really rude cashiers :/

First of all, upon my first visit I waited a good 5 minutes for a customer service rep to help me with a locked item. That's just the service. I also think the layout ... more

not open until 2 am

They close it early no workers care, they just ignore you it is lame

I have been coming here for years and the last two times I was blatantly charged a different price for three different items. One was so obvious as it was a greeting car ... more

Nice store

Medication never ready on time, even when get call ready for pickup. Extremely long lines at pharmacy. Staff at checkout more interested in talking to each other than wai ... more

Honestly the worst location to go to. The stores isle signs are off or dont have the label on the sign above the isle that tell you what it offers. THEY DONT ANSWER THE R ... more

This Duane Reade should be an example for all others ! The Staff are awesome people ! Polite , Proffesional , and kind ! Thank you guys so much ! God Bless you all !

If you have a question about what medication to take for a cold, quick google search and save yourself the time. I went to the pharmacist to ask some questions about medi ... more

Short staffed, rarely carry stock of necessary medications, and incredibly rude staff. Do not go here.

All you can need, even a doctor on premises.

I was in this store on 8/10/19 looking for gifts for my nieces. As I walked through the store, I noticed every time I was in a different aisle, an overhead page went off ... more

STAY AWAY! If i could give no stars i would. Came here recently and saw a damn roach near the coffee area. The store is disgusting, horrible, nasty. I would highly recco ... more

Customer service seems pretty disorganized for photo items. Items for pickup were not available both times I came for pickup even though I was told online and by a rep th ... more

they have no pharmacy, they have no candy, they have no tobacco, they have no baby wipes. they have no pre-made food. what is the point of this place?

Great hospitality cozy decoration, you need to buzz in

Took over 5 minutes for someone to unlock a cabinet I needed, everything youd actually want to buy is locked so not a great system

There are entrances and exits to and from 58th street & 59th street. The interior looks neat and this seems to be a good place to schedule Moderna shot(s).

The store itself is good, but the Pharmacy crew is rude. Went in today (2/7/22), and everything was going well till the rep went to the pharmacist and said it was rejecti ... more

Great customer service also very safe .

Personally I love this duane Reade. Convenient, friendly staff, security and pharmacy. Miss D. is amazing lady has worked there for long time and always makes you laugh o ... more

Came here at 3am outside my hotel with a sinus infection. Door said open, sign says 24/7, and lights were on with cashier stocking shelves. I tapped on the glass and she ... more

Best deli around, best grocery stuffs selection around, family run establishment with wonderful people What more could you want from a bodega?

The man here was very abusive to his German Shepard shop dog. I saw him yank, hit, and shove the dog. He needs to learn how to train a dog properly. Disgusting

Hidden Gem in NYC ! No overprice lots Of selection and great costumer services

This store is jam packed with an awesome selection! Also featuring great prices and knowledgable staff! Visited on 2 trips to NYC and will for sure be back in the future

3 stars because they use to be on point They getting real wack with the quality.

This place has a better Philly Cheesesteak than Genos and Pats. Ill put that on my mama.

Theyre always very nice in there, snack selection is always on point.

Food took forever

My fav store. So many times I told those guys that I wanted to stop smoking, but I go there again and again :]

Small deli but it's a GEM you can't find around the area. Awesome people and the food is very delicious. It's cost almost nothing compared to restaurants. You will not be ... more

The pharmacy staff is rude and unhelpful. My prescription was delayed a couple days and no one told me. I called and was told it would be in Monday. I came Tuesday. They ... more

Returning item, some cashiers are helpful but some (not all) at registers need to communicate better when processing returns to let us know when stepping away from regist ... more

The attitude of the waiter is very bad, does not match with this city, force me pay for refill

I didnt buy anything here but I saw this cute cat and have to give a 5 stars! When I took photos of him, a man walked pass by and told me his name is Ginger!

Do not get your flu vaccine or any vaccinations here. The pharmacy manager has the worst technique and literally does a sling shot motion and jabs it directly into your a ... more

My favorite place

Do yourseld a favor and don't come here. Most incompetant and slow branch in the city. And they close more than 15 minutes early.

SHAMESHAMESHAME! SHAME ON YUN! (Not a typo, read on) Strange experience. Everybody there including the woman who I believe is the pharmacist in charge is very kind and ... more

This place is by worst experience, waiting on a prescription to be filled, was promised that I would get call when medication is ready, no call, its 6pm and they are abou ... more

Convenient ,very friendly!

Worst customer service ! I came today 2nd of Feb 2024 to return couple of items (makeup), and they took million year to process, refuse to return 2 products, and at the e ... more