Valparaiso, IN Bank

I have never had any trouble with this bank. By fare my favorite one to stop at. Everyones always so friendly and helpful!

I really like coming to this location. I'm here every Friday, and the ladies are always super nice and helpful! I've never had to deal with anything much more than cashin ... more

All the employees are just wonderful and kind. I never have to wait in Iine to cash my check. I am always encouraged to open an account account, but I have some descripc ... more

It's ok besides the location. Pretty goofy spot. Annoying there is no actual entrance from 30 heading east. There should be another entrance so a left hand turn can be ma ... more

Cassidy was very patient with me, helped me with my request!

Just great customer servuce

Both experiences Ive had here has been horrible. The staff loves to profile me. The first time I went first thing in the morning to open an account & the teller told me ... more

Fees are ridiculous

My mother died 11/20/20. I was the POA. I. 10/19/20 I just recieved another statement to my dead mother. They would rather collect maintenance fees and waste paper and d ... more

Great bank and the employees are top notch!

I have always had quick and friendly service for all of my banking needs.

I had a meeting with Grace Smith in Valparaiso IN to set up a business checking account. Upon entry she said she will be able to help. End result no account opened. I was ... more

Very helpful

Never have to wait, bank teller is always friendly and prompt.

They dont seem to answer the phone and always feels a little unwelcoming in person. Also note, Im just talking about this branch. Other chase locations have generally bee ... more

Currently you need an appointment to go in the lobby but I called from the lot with coin to change in and they came out to my car. It was great service in a complicated ... more

Waiting for drive up tellers to open. Its 9:06 am. States bank is open, but its not

Convenient have live video teller.

The employees are great. Service is terribly slow the majority of the time. Doesnt matter if you walk in or drive through. Last few times Ive had to leave because its tak ... more

Pleasant transaction.

The whole staff is super helpful, professional and efficient. Shout out to Nathaly and JoAnn!

Great bank, easy to setup a new account. Very professional and informative

Fast and courteous

For anyone who saw my previous review, this bank has taken care of my issue. They did answer the phone promptly when I called and were very helpful.