Chicago, IL Mattress Store

Scott was very knowledgeable and helpful. Very happy with the purchase and experience! Thank you!

Thanks for your help, Donald, to find the most comfortable mattress for us. You were patient, informative and helpful in our search. We are looking forward to our next Te ... more

Great service! Answered all of my questions and helped with choosing the best option for me. Also gave me a discount, that I appreciate a lot!

Hands down Regis is the best, very knowledgeable on the mattress, had an amazing experience, I didn't feel rush or pressure into purchasing a mattress.

Aidan at American Mattress is exceptional! His customer service is top-notch, always going above and beyond to ensure customers leave satisfied. Hes knowledgeable, patien ... more

Wish I could put in what specifically I'm looking for instead of having to look at all the furniture or if you even carry the item. Look for a unique vanity

Was a great experience working with my salesman. No pressure just great service.

Jeremy at American Mattress was an absolute delight to work with when my spouse and I were shopping for a new mattress. He was incredibly knowledgeable, kind, and patient ... more

I had a fantastic experience purchasing a mattress at Saatva in Chicago. Dennis was invaluable in helping me choose the right bed for my needs. He was knowledgeable, pati ... more

Chris was extremely helpful!

Great customer service. Highly recommended. I had a very good experience. Thanks for all your help.

Sleepnumber destroyed my back. Avoid at all costs. New Mattress fixed it immediately. Follow up: Called the number below that was suggested and its a general number. They ... more

Mike is very knowledgeable, explaining the differences between the mattresses. Great product, very thoughtfully designed. And the firmness can be adjusted. An investment, ... more

Great store and staff

Greta guys working here, very knowledgeable and helpful with making an important decision. Id recommend this location for sure.

Victor was very knowledgeable, patient, and professional. Highly recommend working with him!

The saleslady was super nice and helpful and the delivery men Jose and Eric Escobar were right on time and great

Vince gave fantastic and helpful customer service!!

I came in to purchase a mattress during the Black Friday sale and asked the customer service representative if they are able to deliver to my address. She assured me that ... more

Very kind respectful professional sweet saleswoman helpful and gave me the information I needed to asur me that I was satisfied with my bed she was motivated as if the be ... more

Ask for Rosemary! You wont be disappointed. Shes very nice and personable. My husband and I came in with requests and she delivered. We needed our furniture in a short no ... more

Tony was amazing !!! Best service and great deal !! I suggest if u need a mattress go see him !!

Talked to the store person, confirmed the inventory, went to pick up and pay, staff left 2 hours early to not deal with a customer. Its 7:10, and it closes at 10

Amazing service!!! Finally I bought what I was looking for the last 8 months...I can't believe that it worked so nice and fast, the matress was delivered in a few days as ... more

(Translated by Google) Very bad service I paid a lot for a frame and a dresser and they left me with many scratches and I took photos to the store and they told me that I ... more

Fast, efficient, fairly priced

Excellent customer service! Thanks Julio!

Very knowledgeable, helpful and kind staff!

Good service

Nova was professional and personable. She is a very informative and insightful person. Nova gave me exactly what I wanted without knowing me. The best mattress I ever bou ... more

Excellent Service and great Hospitality

The sales person Thomas is amazing. He understood right away what I was looking for.

This place was completely unprofessional. No greeting or no help and very rude even cursed at us for sitting and testing out a couch. Complete trash. Save your time and m ... more

Great customer service . Fast service . Communicates well and items are as advertised . Will continue to shop here.

Best service .. great knowledge..thank you so much . I am sleeping so well ..

Within a few minutes of coming in the store. I was greeted and shown a mattress that met my researched questions. I was excited to have a chance to try a mattress in pers ... more

This place is terrible. Horrible customer service, terrible manager, their prices and "deals" will make u feel like you're being ripped off. I couldn't believe the good r ... more

Kirsten was terrific. She was extremely professional and knowledgeable. She's a valuable employee.

My Fianc and I recently purchased from this location, Brigid was amazing. She was kind and efficient and worked hard to help us from start to finish. We exchanged our pur ... more

The staff was very friendly and helpful. I got my first couch here. My sleeper sofa is soft and good quality for the price. Definitely fair prices! I went to other stores ... more

Not good customer service ! We had really expensive bunk bed and had a problem I need to pay to fix it. I wont return this store ever not recommended !

It is my second time buying at Muebleria Romo and I am very happy with the service, very friendly and fast and my furniture is beautiful, those who deliver are very frien ... more

Bought our sleigh bed bedroom set that we couldnt find anywhere. Great customer service.

The furniture is absolutely beautiful and very reasonably priced! I highly recommend them to anyone in the market for new furniture!

Sadly its another vacant store front in this ever changing City of Chicago .Everyone is now shopping on line for cheap Chinese goods reather than shop local and Great fur ... more