Chicago, IL Telecommunications Service Provider

They are very helpful and very informative about the rate plans and very reasonable

pesimo servicio del personal de esta tienda 4654 s polaski son empleadas que no tienen o no saben como manejar un negocio es increible que te digan que no tienen interne ... more

The dealer at this store was very helpful and kind. Most of customer service on the phone was unhelpful, but he was able to get the correct people on the line to help me ... more

Last week I had to get another phone the manager Daniel was on his job this is the best tmobile ever.

Don't do anything from this store! They jacked up my phone bill double....... What a scammer

I was been a customer for long time good service

Dont come here, they are a third party distributor and wont help you with anything. They get commission on counts, so unless you want a new phone and it to be really exp ... more

Great place great location

Best, most friendly and welcoming staff within miles. By far my favorite tmobile

Previous employee was so unprofessional (dropping a dozen "f" bombs in front of my 80 yr old Grandma) that we starting going to stores farther away to avoid her. This ti ... more

How can you be out of cases for iPhone 11 Pro Max at professional phone shop . That’s my question

Edger was extremely helpful

Maritza and team were very helpful. I came in less than an hour before closing, and they helped me get set up on a totally new line and new phone. When I had problems por ... more

The store is closed, why put a star.

Went in to see what options were available to upgrade my phone and the lady Rosario was very unpleasant and seemed like she did not want to be bothered to helpwhen she pr ... more

Customer Service is not the best. When asking questions for clarity representative had an attitude and became defensive. I understand they are a commission based establis ... more

Great they have some new staff here. Very helpful!

Thanks for business and halp Thanks for helping your company arrange a contract with Sling, Special thanks to Mrs. Ola for her help Greetings from.....far away Detroit

I enjoy going to this T-Mobile store cause always.... The Stafford is very helpful very friendly and courteous... And regardless how good the product is... If the staff d ... more

Needed a SIM card for my USA vacation. Very nice and friendly advice from Angelica A. Thank you very much

Words can not express are appreciation of alex and his knowledge of products and patience with all our questions!

Avoid Martin. I am the owner of unlimited business account. Bought a tablet yesterday and was helped by Martin who told me that in order to qualify for a tablet discount ... more

Kenny is just the best! Thanks for helping me with my new iPhone!

I came in to buy a phone not to get hustled. I'm aware that phones cost money, which I'm prepared to pay so there's no need to jerk me around. Manager trying ... more

The staff at this location was amazing. I was helped by Rico and he was patient with all the technical hiccups going on to activate a phone to my account. He called custo ... more

I give it 4 stars because they helped me, I am keeping the 5th because of the person who works for AT&T who sent me there with a card saying I only have to pay$20 out of ... more

The store rep was rude and unreasonable. I will go back to ordering online.

Demetrius, Jorge and Johnyea were very helpful and resuscitated my iPhone!

I would recommend another Tmobile store. The person who assisted me dragged his feet and then rushed us out of the store because it got late insisted on assisting me the ... more

disinterested. expected more.

A++++ This place was GREAT!!! BEST Employee ASHLEY A. she was very intellectual, helpful, and cheerful...I was very pleased with my purchase..Thank you Place recommended ... more

I am already a T-Mobile customer, and I am not complaining about T-Mobile, I am complaining specifically about this store, unfortunately, my work is in this location that ... more

Sales lady says they only do sales!! All other things have to be done online. That's crazy. Before, not really long ago, they were more helpful!!! More concerned with iss ... more

The customer service experience was disappointing. We visited the store intending to upgrade our phones, but were immediately informed that iPhones were not available, wi ... more

poor service, for every request they advise to contact customer support. they processed a trade-in, which have yet to receive credit for. been months going back and forth ... more

Very helpful and dependable Company!

These team members are on point with Customer Service, helpful hints and purchases of devices that fit your needs. Thank you!

Great service. Very fast.

Clerk tried to upsell the hell out of me. Went a mile away to a competing carrier. Within an hour walked out w the phone and package I wanted not the one T-Mobile tried t ... more

Its hard to write a fair review. I signed up for service because it was about 1/2 of what I was paying for Verizon. The salesman showed me a map of the service Id get. On ... more

This has been my T-Mobile location for the past 10+ years. This location has become a ghost town and now theres no question in my mind as to why. I recently went in and ... more

Excellent service Great selection on phones

Ok. Where are you located. I haven't been in an att store since 2015? ?

I visited this store after searching hours for an open ATT. I was warmly greeted by I believe it was the store manager Lanell and another sales rep. After demonstrating t ... more

Great deals, great price and great staffs. They made my buying more easy.

Ask for Mustafa. He is a excellent sales executive. 👏🏽 I. Bought iPhone XR 128gb Unlocked. Very nice brother

I experienced what seemed to be clear deceptive practices that violate the Illinois Consumer Fraud Act. I strongly suggest researching this business thoroughly before eng ... more