Chicago, IL Telecommunications Service Provider

The battery on my old Moto G5+ phone was overheating and dying, and I wanted to transfer all data on the old phone safely into a replacement model as no replacement batte ... more

(Translated by Google) Excellent service (Original) Excelente servicio

This place is not about service . . . I think in North Korea more respect for the customers!!! They got all payments but disconnected the phone. When you try to figure ou ... more

Stop in here because I thought I had a virus on my phone. The guy working there named Jose took carry of me, no virus.

Bad customer service , I was never greeted coming in the store , and the girl that's helping me has a bad attitude Jasmin is her name

Worst costumer service ever . Everything that I go there they don't help and no solutions ever. The girls are not friendly and just wanna get rid of you. I'm quitting tm ... more

I had upgraded phones on my plan in December and everything that was told to me by the manager was wrong. I have been back and forth with TMobile customer service trying ... more

(Translated by Google) I was not T mobile because I was in Mexico (Original) Yono fui T mobile porque estaba en mexico

The store of T-Mobile at the manager of the T-Mobile on 103rd and Cicero went out of their way to get me a charger for my tracker I liked you the people of T-Mobile to kn ... more

Very good and patience!! Thank you so much Edgar

Love the customer service! Jenny took the time to answer all my quesitos.

Youll have better luck with assistance when a manager is present. The younger employees dont seem like they really want to help resolve issues. They don't have the let me ... more

No help call t mobile on the phone to switch my service was informed to go into store. Informed the people at the store what I was told to do they said that they would no ... more

The subway girls were a lot of help.

Cassie was extremely helpful in assisting me with a SIM card swap when my device unexpectedly quit receiving signal. I arrived to the store 10 minutes before closing & th ... more

People there do not want to help you they were rude to my father , they were rude especially a women there named ashley, she stated that they only open new lines. Which ... more

Sorry, I don't think I will be visiting this location anymore. I did not have the best experience at all.

Helpful staff, I was able to transfer my service and update my phone for a better plan, which made me happy because I was always using up my data before it was time to pa ... more

Siempre me ayudan las muchachas

Love coming to this location! It's very clean. Great customer service. Crystal is amazing and always helps with whatever situation we have going on.

The gentleman that runs this store is the most helpful individual I've ever come across at a phone store. He really was a huge help and even tried helping me save money ... more

Best, most friendly and welcoming staff within miles. By far my favorite tmobile

They are very helpful and very informative about the rate plans and very reasonable

Great helpful staff

Dont come here, they are a third party distributor and wont help you with anything. They get commission on counts, so unless you want a new phone and it to be really exp ... more

Don't do anything from this store! They jacked up my phone bill double....... What a scammer

No sirve el sistema es fatal (Translated by Google) The system doesn't work, it's fatal.

Great place great location

I was been a customer for long time good service

Incompetent staff.

good experience from elizabeth sales rep # 295 was professional. highely recommended.

The dealer at this store was very helpful and kind. Most of customer service on the phone was unhelpful, but he was able to get the correct people on the line to help me ... more

Thank you Janette for having great customer services. Thank you for also connecting my watch to my phone and assisting me with purchasing a new phone. Thanks to the owner ... more

Last week I had to get another phone the manager Daniel was on his job this is the best tmobile ever.

Excellent service from colocation america, I did not experience any downtime which I was very impressed.

We have been a tenant of Colocation America for the past 12 years in multiple locations and have frown with them over the years. Their support and management team has alw ... more

Uselles kim

pesimo servicio del personal de esta tienda 4654 s polaski son empleadas que no tienen o no saben como manejar un negocio es increible que te digan que no tienen interne ... more

I'm glad I came here, I got hooked up

Nothing is perfect but this place comes close. The techs are knowledgeable and very helpful. They have heard most of it before so they already know the answer. Very frien ... more

Amazing service

My mom and I have been costumers of Sprint (now T-Mobile) for almost 10 years. To be honest, I don’t really know why we stayed with them as we had consistently had poor ... more

(Translated by Google) Very good service without a doubt 👌 (Original) Muy buen servicio sin duda alguna 👌

The best !!

Horrible customer service

Por regular muy eficientes...

I wouldn't even give this place one star. Horrible.

Geet was very helpful and knowledgeable about the phones and gave us great customer service