Chicago, IL Business Communication Services

The battery on my old Moto G5+ phone was overheating and dying, and I wanted to transfer all data on the old phone safely into a replacement model as no replacement batte ... more

Very good and patience!! Thank you so much Edgar

People there do not want to help you they were rude to my father , they were rude especially a women there named ashley, she stated that they only open new lines. Which ... more

Great helpful staff

Worst costumer service ever . Everything that I go there they don't help and no solutions ever. The girls are not friendly and just wanna get rid of you. I'm quitting tm ... more

Carla and her team of agents are incredible! - the company I worked for used Unicom for overflow services - as crazy as our protocols and volume were, Carla and her team ... more

Siempre me ayudan las muchachas

The subway girls were a lot of help.

Helpful staff, I was able to transfer my service and update my phone for a better plan, which made me happy because I was always using up my data before it was time to pa ... more

Bad customer service , I was never greeted coming in the store , and the girl that's helping me has a bad attitude Jasmin is her name

(Translated by Google) Excellent service (Original) Excelente servicio

Cassie was extremely helpful in assisting me with a SIM card swap when my device unexpectedly quit receiving signal. I arrived to the store 10 minutes before closing & th ... more

(Translated by Google) I was not T mobile because I was in Mexico (Original) Yono fui T mobile porque estaba en mexico

Sorry, I don't think I will be visiting this location anymore. I did not have the best experience at all.

This place is not about service . . . I think in North Korea more respect for the customers!!! They got all payments but disconnected the phone. When you try to figure ou ... more

The store of T-Mobile at the manager of the T-Mobile on 103rd and Cicero went out of their way to get me a charger for my tracker I liked you the people of T-Mobile to kn ... more

I have been searching for the ideal office space for a while. I am glad we were able to find this office provider. Services are second to none and team is always helpful! ... more

Love coming to this location! It's very clean. Great customer service. Crystal is amazing and always helps with whatever situation we have going on.

Youll have better luck with assistance when a manager is present. The younger employees dont seem like they really want to help resolve issues. They don't have the let me ... more

Stop in here because I thought I had a virus on my phone. The guy working there named Jose took carry of me, no virus.

No help call t mobile on the phone to switch my service was informed to go into store. Informed the people at the store what I was told to do they said that they would no ... more

Love the customer service! Jenny took the time to answer all my quesitos.

I had upgraded phones on my plan in December and everything that was told to me by the manager was wrong. I have been back and forth with TMobile customer service trying ... more

The gentleman that runs this store is the most helpful individual I've ever come across at a phone store. He really was a huge help and even tried helping me save money ... more

I'm glad I came here, I got hooked up

Nothing is perfect but this place comes close. The techs are knowledgeable and very helpful. They have heard most of it before so they already know the answer. Very frien ... more

Amazing service

The best !!

Por regular muy eficientes...

Adam was very helpful, helped informed on how to utilize my phone, hooked me up with a case that was on clearance so I was able to save money. Came in frustrated and he h ... more

Gorgeous, comfortable, and service outstanding

So I have been coming to this location for a while now. This location use to be owner by a different franchise and now its owned by TCC. From my research this should be o ... more

Nobody was there business hrs said till 8 I need a upgrade for my daughter. At 7pm

Professional and friendly team that provides good quality work.

good experience from elizabeth sales rep # 295 was professional. highely recommended.

Horrible customer service

(Translated by Google) Very good service without a doubt 👌 (Original) Muy buen servicio sin duda alguna 👌

I wouldn't even give this place one star. Horrible.

They never answer the phone!!!

Excellent service from colocation america, I did not experience any downtime which I was very impressed.

My mom and I have been costumers of Sprint (now T-Mobile) for almost 10 years. To be honest, I don’t really know why we stayed with them as we had consistently had poor ... more

Geet was very helpful and knowledgeable about the phones and gave us great customer service

Incompetent staff.

Thank you Janette for having great customer services. Thank you for also connecting my watch to my phone and assisting me with purchasing a new phone. Thanks to the owner ... more