Augusta, GA Van Rental Agency

Great staff. I reserved what I needed. On arrival they noticed I needed an additional hitch for my vehicle. They had it in stock and installed it immediately. Great servi ... more

I really like Penske however they really need to invest in more 26ft box trucks because any time I need them there are never any available

Polite, professional, helpful. The process was quick and smooth .

The added-on fees are insane. When I turned the car in I asked if I should go fill it up and was told they would take care of it and charge me the difference at the local ... more

Didn't have a car available when I arrived. Lady working at counter was rude.

Careful the deals they say you are getting probably wont materialize. Even tho you REQUEST the least expensive car, youll probably have to take the more expensive kind, b ... more

How much is y'all small truck is

Horrible experience! DO NOT RENT!!!!!! I was charged $75 for seats that I told her were horrible before I even got into the van and she stated she know. My group was only ... more

I needed two guys to help move my furniture into a POD. I searched extensively and got quotes for $400+. A quick search through UHaul yielded many qualified companies for ... more

Going to this small U-Haul dealer is often better than going to a big U-Haul retail center. The big centers have boxes and all kinds of stuff for sale, but they try to ge ... more

This was easily one of the best, in-person customer service experiences I've had in a very long time! Both the woman and young man behind the counter were so nice, and he ... more

Neikima was great and professional. Thank you so much for the great customer service.

Monica was especially helpful. Professional, efficient, and courteous. Great customer service!

Great customer service and clean, God bless you guys for providing us the pick up trucks, thank you once again for all the help.

Ordered a rental and due to changes in schedule was forced to cancel rental same night Has been a month now and still have not received my money back and am jumping throu ... more

This is the best place to rent a car I have had a wonderful experience.

Charged for gas even though I refilled it. Seems to be a common issue at this location based on reviews. Management should do better.

Friendly and efficient staff. Rented a van. Worked great no problems. I had a very long day. The same lady not only rented but she handled the return. Hard working people ... more

They were rude and lied about giving me my discount

Hired this company for the night a month in advance for a formal event. Got a call 15 min before my group of 20 was supposed to be picked up saying the party bus wasn’t ... more

Never answers phone. How can you rent a uhaul in Noone answers the phone. Dumb

Good choice for renting moving equipment, trucks and trailers.

On Tuesday of this week I reserved an 8 day rental of a minivan to be picked up today (Sunday). I am leaving tomorrow on a trip for which I require a 7 passenger vehicle. ... more

Great service and the vehicles were always exactly what I ordered. When it wasn't, Budget Customer Service arranged for me to visit an airport location and gave me a larg ... more

Great place to rent from on hwy 56 very courteous

I have rented from this location multiple times. Every staff member that I have come in contact with has been friendly, helpful, and efficient. This time I worked with An ... more

Lawrence is a stand up guy. I initially had some issues with a UHaul order when the requested truck was never available for pickup at the Wheeler Rd outlet. I was there, ... more

DO NOT RENT UHAUL HERE. Same experience as others - Trailer was there, however no one from Dyess Belair Auto LLC was present. Wasted my time, money, and effort.

Very friendly staff. Although what we reserved had not been returned and we had to go to wrightsboro road to pick up another

Area lot is clean and well maintained. Security is top notch with cameras, perimeter motion sensors, and a keypad security gate at an affordable price.

Address was wrong, name of business was wrong, hours were wrong, vehicle and driveway completely blocked in and unusable. Had to cancel and go to a different location. Te ... more

Not sure if this is an actual operating business or just a truck parked in the lot.

Had a scheduled pickup for 9 a.m. Nobody showed up here until 9:25. Would recommend renting a U-haul from and actual U-haul store and not driving to this location like I ... more

We rented a truck and car transport at this location and once my husband got on the road the lights on the car transport did not work. We called back to see if they could ... more

The Establishment Was Fine. It's the fact that I Was there to unload then fill up a unit.