Washington, DC Shipping And Mailing Service

Janiya is a gem. Super helpful and patient with returns and all my questions.

Rude and unprofessional customer service unfortunately from Simeon

Customer service is great Staff very helpful and courteous. Always plesant.

Have you ever been stressed out running errands? The post office is the last place you want to be. Marcus and Mike have taken care of my shipping needs on multiple occasi ... more

EXCELLENT CUSTOMER SERVICES,POLITE AND FRIENDLY

Most helpful and kind FedEx center located inside the hotel 2 floors down :)

I hate this place with a passion, it's the only FedEx Center that I have ever encountered, out of the thousand or so that I have been to, that asks for ID even when you' ... more

The staff is attentive and skilled. Very helpful with getting my creative projects beautifully printed.

This Location is closed!

I was charged $10 just to drop off my pre-paid package. Insane!!!!!! Charging a handling fee in the first place seems unnecessary but $10 just to drop a package off is th ... more

Had THE BEST experience with Romel! Helped me ship out twenty boxes with so much patience, attention to detail and the biggest smile. My job has me at different FedEx loc ... more

The lady working there was very rude, easily irritated and I felt that I was discriminated based on my accent as she refused to answer my questions and just ignored me. I ... more

They took away the ability to email the store to print labels and have the worlds slowest computer. I would happily pay $5 not to waste half an hour of my time watching t ... more

What I'm about to say isn't hyperbole: This location has the best customer service I've had not just in the delivery service but in any establishment based in customer se ... more

So today I arrived exactly at 9am when the store open and the employee had just arrived to open the store. Then once I walked into the store, the employee stated that it ... more

The staff is friendly, accommodating and professional. Day or night, you will always find a notary. Top quality service!

We dont go by the time we go by our clock this is the response I got from the Irish gentleman as I asked him why he was closing early and told him they werent supposed to ... more

I love FedEx in general just because of the purple promise and all. Came in to print and was disappointed the staff didn't seem to understand my security concerns. You ha ... more

They give false information on when your package will be picked up and shipped out. Really non chalant with almost ruining business owners credibility because they didnt ... more

Nobody was there and door locked in the middle of the day

We came to FedEx one hour before closing, we needed to print 500posters immediately Gonzalo helped us select the right size and paper type to fit our needs and our budget ... more

I have normally been a fan of these locations, but not so much here. I came in here this morning in order to use one of their self-serve computers so that I could print ... more

Complete rip off. Went in for a simple print job and it ended up costing 3 times my other quote. $200 for some b&w copies that should have cost $60. Avoid this location. ... more

Needed to replace a tripod banner that was shipped to this location with the incorrect base. When I returned very disappointed after discovering the error at the trade ev ... more

Absolute worst delivery service. Wife and I were home all day waiting for this delivery that we NEEDED the next day. We had been tracking the driver going from stop to st ... more

The two colored monkeys working here are rude. I assure you.

Do not send things through fedex. Fully outdated systems, running on hard copies, staff that will lie through their teeth to get you off the phone, no email confirmation, ... more

Very poor service from Shay! She is so rude and literally wanted to fight with me! I was scared for my life, maybe be careful who you guys hire

DO NOT SHIP FROM THIS LOCATION. They dont care about peoples stuff at all. I paid them to pack and ship my diplomas and was assured that they would pack them in a way to ... more

Super professional and courtesy, but standard printing services are extraordinarily expensive. $25 for 59 black and white regular pages.

I am a professional who relies heavily on the services of printing shops. I have been going to various UPS stores across states and cities for years because they its a on ... more

Good attention and they are willing to solve any questions I have

I was having a lot of trouble with the UPS customer service phone line but Destine at this store helped me get my problem solved painlessly. Thanks very much!

Joe and the team at AU are really supportive and professional. Couldn't speak more highly about this team - super flexible, accommodating, and there for you in a crunch!

Ive been using this ups location for years. Always on point. Service is friendly and helpful.

June 2021 update: this UPS store has now reopened, with limited hours from 11:00 AM to 2:00 PM on Tuesdays and Fridays. They provide packing & shipping services, professi ... more

Am I happy there is a UPS store near my office? Yes! Are people who were working there 3/29/24 kind and helpful? Absolutely not

In this place, where service is sought, the staff aims for friendly, but it's not quite caught. Efforts are there, yet efficiency wanes, as gossip distracts, and focus st ... more

I had a great experience at the UPS Store in Washington, DC, thanks to Harrys fast and professional service.

Came here late Saturday evening for book binding (unbind a book and put a spiral binging on). Anne-Marie was fantastic! Very nice, answered all of my questions, and worke ... more

Very friendly and customer oriented lady. I believe she was the manager. Very, very helpful. There was a line. I waited patiently for other customers to be helped. She h ... more

Store manager Dwight was very professional and very helpful. All the stars for kind and knowledgeable staff!

Awesome customer service :)

We needed to print and scan some documents. Alvonne went above and beyond to help us in the process. Thank you for your great customer service!

Literally go anywhere else. They charge a package handling fee of minimum 10 dollars to take a pre labeled and pre taped package. You can drop your package for free at th ... more

I just had the best experience at this little secluded FedEx inside of the Hyatt. Manager Devon went above and beyond to help me with my shipping needs.

Dont go here unless it is an EMERGENCY