Chamber of Commerce

      The UPS Store

      ( 142 Reviews )

      The UPS Store
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      Yext Power Listing.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Friday:
      8:00 AM - 6:00 PM
      Saturday:
      9:00 AM - 5:00 PM
      Sunday:
      10:00 AM - 3:00 PM
      Monday:
      8:00 AM - 6:00 PM
      Tuesday:
      8:00 AM - 6:00 PM
      Wednesday:
      8:00 AM - 6:00 PM
      Thursday:
      8:00 AM - 6:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      1.9 - (142 reviews)
      26
      6
      0
      6
      104
      Read Our 142 Reviews

      Chamber Rating

      Verified Member
      1.9 - (142 reviews)
      26
      6
      0
      6
      104
      › ‹
      • Digital Hassan

        I had a great experience at the UPS Store in Washington, DC, thanks to Harrys fast and professional service.
        Mar 23rd, 2024

      • JG

        Very helpful customer service! Needed to get a large package boxed for work to transport on a flight. Went to 2021 L Street location first where the customer service was horrible, very unfriendly. The rep there acted like I was a bother the moment I walked in, stating they didnt do packing without shipping, and didnt offer any suggestions. Called this UPS store and they were very friendly and said of course I could pay for packing without shipping. Very professional, fast service. Appreciate the help!
        Mar 5th, 2024

      • Peyton Talley

        Would give this place zero stars if I could. I shipped a package to this store because when I tried to get it shipped to my address it said it was too long. When I get there an older gentleman says you know we charge $10 for packages like this right? (it was a regular 2 foot long package not oversized) and I say oh Im sorry I didnt know and then he holds my package hostage and says Pay us the $10. The item I bought was $4 and reluctantly paid. Absolutely horrendous behavior from an employee.
        Jan 19th, 2024

      • David Family: Doctor

        Good, convenient spot for copies and sending UPS overnight shipping , Owner recommended approach that saved me $40. Clean store on lower level to the left of CVS.
        Dec 11th, 2023

      • Merry G.


        Nov 7th, 2023

      Read Our 142 Reviews

      About
      The UPS Store

      The UPS Store #0404 in Washington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - On The George Washington University Campus.

      Contact Info

      Products

      • Office Products
      • Mailing Supplies
      • Moving Boxes
      • Stamps & Postage

      Services

      • Shipping Services
      • Packing Services
      • Professional Printing Services
      • Mailbox Services
      • Notary Services
      • Freight & Furniture Shipping
      • Small Business Services
      • Document Shredding
      • Faxing
      • Computer Access
      • Passport/Photo ID Services

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • CHECK
      • DISCOVER
      • MASTERCARD
      • SAMSUNGPAY
      • VISA

      Questions & Answers

      Q What is the phone number for The UPS Store?

      A The phone number for The UPS Store is: (202) 457-8166.

      Q Where is The UPS Store located?

      A The UPS Store is located at 825 21st St NW, Washington, District of Columbia 20006

      Q What is the internet address for The UPS Store?

      A The website (URL) for The UPS Store is: https://locations.theupsstore.com/dc/washington/825-21st-st-nw?utm_source=Yext&utm_medium=organic&utm_campaign=Listings

      Q How big is The UPS Store?

      A The UPS Store employs approximately 20+ people.

      Q What days are The UPS Store open?

      A The UPS Store is open:
      Friday: 8:00 AM - 6:00 PM
      Saturday: 9:00 AM - 5:00 PM
      Sunday: 10:00 AM - 3:00 PM
      Monday: 8:00 AM - 6:00 PM
      Tuesday: 8:00 AM - 6:00 PM
      Wednesday: 8:00 AM - 6:00 PM
      Thursday: 8:00 AM - 6:00 PM

      Q How is The UPS Store rated?

      A The UPS Store has a 1.9 Star Rating from 142 reviewers.

      Hours

      Friday:
      8:00 AM - 6:00 PM
      Saturday:
      9:00 AM - 5:00 PM
      Sunday:
      10:00 AM - 3:00 PM
      Monday:
      8:00 AM - 6:00 PM
      Tuesday:
      8:00 AM - 6:00 PM
      Wednesday:
      8:00 AM - 6:00 PM
      Thursday:
      8:00 AM - 6:00 PM
      Nearby UPS - United Parcel Service Locations

      Ratings and Reviews
      The UPS Store

      Overall Rating

      Overall Rating
      ( 142 Reviews )
      26
      6
      0
      6
      104
      Write a Review

      Digital Hassan on Google

      image I had a great experience at the UPS Store in Washington, DC, thanks to Harrys fast and professional service.

      Business Response on Google Mar 30th, 2024
      Hi, thank you for your review. It pleased us you had a positive experience with us. At The UPS Store, we strive to provide the best service possible, and it's great to see that we have done so for you. Please let us know if there is anything else we can do to improve your experience.

      JG on Google

      image Very helpful customer service! Needed to get a large package boxed for work to transport on a flight. Went to 2021 L Street location first where the customer service was horrible, very unfriendly. The rep there acted like I was a bother the moment I walked in, stating they didnt do packing without shipping, and didnt offer any suggestions. Called this UPS store and they were very friendly and said of course I could pay for packing without shipping. Very professional, fast service. Appreciate the help!

      Business Response on Google Mar 8th, 2024
      Hello JG, thank you for your kind words. We are glad to hear that we impressed you with our service. At The UPS Store, providing the best service possible is our mission, and it's great to see that we have met your expectations. If there is anything else we can do to enhance your experience, please don't hesitate to reach out.

      Peyton Talley on Google

      image Would give this place zero stars if I could. I shipped a package to this store because when I tried to get it shipped to my address it said it was too long. When I get there an older gentleman says you know we charge $10 for packages like this right? (it was a regular 2 foot long package not oversized) and I say oh Im sorry I didnt know and then he holds my package hostage and says Pay us the $10. The item I bought was $4 and reluctantly paid. Absolutely horrendous behavior from an employee.

      Business Response on Google Jan 27th, 2024
      This is concerning to hear, Peyton Talley. We are forwarding this to the appropriate team right away and will look into this further. Please reach out to us at [email protected] so we can follow up with you.

      David Family: Doctor on Google

      image Good, convenient spot for copies and sending UPS overnight shipping , Owner recommended approach that saved me $40. Clean store on lower level to the left of CVS.

      Business Response on Google Jan 7th, 2024
      Greetings David Family: Doctor, thank you for your positive feedback. It delighted us to hear that you had a great experience with our service. At The UPS Store, providing top-notch service is our primary goal, and it's great to see that we have done so for you. If there is anything else we can do to enhance your experience, please don't hesitate to reach out.

      Merry G. on Google

      image

      Business Response on Google Oct 14th, 2023
      Thank you for taking the time to leave us a rating, Merry G.. The UPS Store is about delivering world-class service, so we'd love to know what we can do to improve your experience next time. You can share your feedback with us at [email protected].
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      Overall Rating

      Overall Rating
      ( 142 Reviews )
      26
      6
      0
      6
      104

      Write a Review

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