The UPS Store -- 6047

Ekta chaudhary _{on Google}

Sep 20th, 2021

Horrible store! The staff doesn't listen to you properly. I sent a shipment to India and they manipulated the item value. When asked, they acted like it's not their fault and were extremely rude about it.

Patricia Davis _{on Google}

Sep 18th, 2021

I recently did a phone payment to this store for my po box. Next thing I know, I'm getting all kinds of charges to my card -- Door Dash and others. A few months ago I was expecting a credit card and it never showed up. I'm very suspicious of the staff there. The franchise owner did nothing but cover her butt. I'm trying to reach corporate, no luck so far. Beware Note: I am referring to the 455 Mass. Avenue location.

Sarah Cammarata _{on Google}

Sep 12th, 2021

Do not go to this store at all costs. You will deeply regret it.
This store lost my passport and visa and is not helping with the investigation into how my package went missing. I had a mental breakdown at the store and even then, the employee provided no sort of recourse.
Not to mention that they sometimes answer the phone, and say “hold on” and then never return and will hang up 45 minutes later. Or, they respond with an inadequate response and hang up.
Very horrible experience with everyone at this store.