Roseville, CA Bank

This the worst location ! Long lines and not accommodating. Do not come here !

Friendly staff, no lines

Janelle is wonderful. I would not recommend this institution as a whole. Their practices are a bit archaic and the day to day customer service is lacking. They have had a ... more

Rude Bankers. Refused to give me change for a $50. The banker stated that I wasn't a customer so they couldn't give me change. I said that I was new to town and didn't ha ... more

15 minute minute call wait time, which wouldnt be bad if I had actually received the help I called for. Apparently you can only get anything done with this bank if you go ... more

FCB has delivered excellent results time and time again!

Small bank located inside a big office building with many other companies. Parking is nowhere near the main entrance to the building due to all reserved parking spaces fo ... more

Staff in this branch were very helpful with all my financial documents

They have always taken such good care of us. Great customer service.

When wvee I come in to the branch, I'm always greeted with a welcoming. Mike has always went above and beyond with helping my fiance and I plan for our future. He always ... more

Yesterday was a rough day for people, chasing after a cashier check to be made in time to give to my new complex. I was already frustrated but the bankers at this locatio ... more

Love TRI Co Bank

Always changing my policy to increase money out my bank! Terrible.

Used the ATM, worked great.

If I could leave zero stars it would be more accurate. This bank bought our mortgage and they are a joke. Trying to set up automatic payments or an online account to pay ... more

HORRIBLE service, I was a Wells Fargo customer for over 20 years, a premier client and the level of service is just horrible. It just keeps getting worse, go to a lo ... more

Don't open an account here, no tellers, then when I try to use my capitol one debt to get cash I am told I have to use a different ATM because there's won't accept tap ( ... more

Absolutely love the insightful weekly emails about the market and impacts. Graphs and charts that are simplified and explained and, different than other emails Ive receiv ... more

Awesome experience

Customer service is no longer available at the branch but yet all the staff are on the phone

Thank you guys for your job!

Fine

5 STARS ISN'T ENOUGH! As a real estate agent, I have access to a large pool of mortgage brokers to work with, refer to my clients, and use for my own personal property pu ... more

Pretty bad experience, went there to solve an issue that they could not even explain me why? Instead they provoded a phone number to call that was not in operational hour ... more

Great people. Makes for a wonderful personal visit. Always greeted be name and if not busy, by everyone within earshot.

On a normal business day, there is no banker there. I was around 15 minutes on the lane and then they told me we dont have any banker here to do wire transfers.

I have been a loyal customer for nearly 15 years, and the Sunrise/Cirby branch is my favorite, because of the generous business hours and friendly, competent staff. It i ... more

One of the best. All stuff management really professional and friendly. Highly recommended.

Thank you Ness for your professional expertise with my concerns. Your customer service is the best!

Very unhappy with the service I had to wait over 1 hour so I could open a checking account but still havent been seen not punctual

Imagine naming your business five star bank and not being 5 stars smh like a 3.5 man y'all can do better.

It's sad when I have to write a review of the financial institution I chose to bank with. But it has been problem, after problem, after problem - continuously. I went t ... more

Hit and miss with service and was hard during the bank transition.

Julia Lorensen was super friendly and helpful in helping us with our banking needs. Way better than the big banks...

Friendly staff, no lines

This bank provides excellent business banking services. The tellers have gone above and beyond on numerous occasions. I would highly recommend this bank to any prospect ... more

Only one white lady helpful, other person nothing to help me.

BOA is becoming worse day by day for businesses. The tellers at the window are rude and clueless especially the old East Indian man. And the specialist in the office with ... more

Small branch but folks are helpful

I moved to Sacramento from Santa Rosa and wanted to stay with Exchange Bank, but the one branch in Roseville is very inconvenient They are often closed at odd times, the ... more

Their loan agent ran a hard inquiry on my credit without authorization. Made effort with the agent and branch manager trying to confirm and get the written or verbal aut ... more

Been here 33 years...says it all

They have a good staff on line to answer all questions. A lot of loan companies answered my request- I was approved but I did need more money but was grateful for what I ... more

Literally the best Bank of America I have ever gone to. They were quick, fast workers, very nice, and had a good amount of tellers working.

They are great here.   The reviewer that "so suprised" they wernt wearing face diapers.... please keep wearing one.   Now its like a badge of stupidity.  Wear it ... more

Dealing with my Mother's account when she was no longer able to was a nightmare. Despite my Power of Attorney form her Trust, they wanted their OWN POA signed, even thoug ... more