Chase Bank

Cindy Wong _{on Google}

Feb 8th, 2024

This the worst location ! Long lines and not accommodating. Do not come here !

David James _{on Google}

Dec 14th, 2023

Nice staff, but fair warning...if you don't bank with Chase they will gouge you for $3.50 per ATM transaction. If you don't want to pay fees in general I high recommend joining any local credit union. They exist to serve their members. Banks exist to serve their shareholders...not clients.

Ilya Guytan _{on Google}

Oct 23rd, 2023

Damn it, I spend 20 minutes to get here and find out that they changed business hours and didnt change on google

Avazbek Ergashev _{on Google}

Jan 24th, 2024

My recent visit to Chase Bank left much to be desired in terms of customer service. Despite having a scheduled appointment to open a business account, I encountered unnecessary frustration and confusion due to misinformation provided by one of the bankers, Ms. Inna Galyautdinova.
From the moment I entered the branch, Ms. Galyautdinova's attitude and insincerity were apparent. She insisted on documentation requirements that contradicted my previous understanding, leading to a frustrating exchange and a lack of clarity regarding the process.
Furthermore, when I requested to speak with the branch manager to address the situation, Ms. Galyautdinova misrepresented herself as the manager, adding further to the confusion. It was only after the intervention of the actual manager that the issue was resolved.
Throughout the interaction, I felt disrespected and belittled by Ms. Galyautdinova's dismissive behavior, culminating in a disappointing experience overall. While the manager's intervention provided some resolution, the encounter has left a lasting negative impression.
As a customer, I expect professionalism and courtesy when conducting business at any establishment, particularly a reputable institution like Chase Bank. Regrettably, my recent visit fell short of these expectations.
I hope that this feedback prompts the necessary improvements in customer service training and oversight at Chase Bank to ensure that future customers do not encounter similar issues.