Fremont, CA Bank

Usha was meticulous , professional and amazing to work with! Ill come back to open accounts

Very helpful people 10/10

This bank is terrible , worst customer service , took over 2 h to get connected and once you got connected their connection was so bad that they didnt hear you !

Personal customer service. No big lines. Empty and great service

11/9/23 Thursday waiting for new bldg to b open.

This is the worst bank to work with. The stupid representative at this bank gave wrong information and it has caused late payments. PNC reports late payment on customers ... more

I am really happy with the excellent service that was provided to me. I had 2 checks stolen and cashed.When I notified my bank, the team in Fremont-Paseo went above and b ... more

I make a deposit today.  The dates on the receipt are both wrong and no one bothers to correct it. The stamped date is 1/26 (2 days ago), the computer printed date is 1/3 ... more

Very personable staff at this Fremont Bank Warm Springs Branch. It has a very neighborhood small community vibe. Stephanie Pi and other staff here are super friendly and ... more

To the Branch Manager: Do you have shame at all? Do you ever see/read the reviews what customers are talking about your branch under your leadership? Why just why? If you ... more

Be wary of using their atms. The atm withdraws toren bills and then when you go into complain (with receipt proof of withdrawal), they will claim that they cant prove you ... more

Came here around 2 pm on a Tuesday for some clarifications regarding my credit card. I forgot to get her name but she had dark black long hair and many gold bangles on he ... more

Made me verify my identity so many times and ended up rejecting my application.

worst chase ever. ATM they have never works right

Teresa the Teller at this branch is such a Beautiful and wonderful human being she greeted us so nicely and unfortunately due to my health condition I didnt make an appoi ... more

Today, Technically Closed for all day, but still mark open. Waste my time to be there

I always walk pass the bank , its look good

The new branch is very beautiful and clean, and it even has that new house smell. The key point is that the staff inside are easygoing and polite, very efficient. It feel ... more

The place for which I worked banked at this location. They were great! It was like visiting friends any time we went there.

Horrible customer service I'm so mad I drove all the way there to cash a check that was written from a customer that banks there what kind of policy do they tell me I ... more

The worst branch. The banker (heavy and glasses) at front was beyond rude. For this service i can go to another bank

This branch was a pleasure to do business with. Been here several times and haven't had to wait very long at all. A previous visit had an upset customer but the gal behin ... more

One of the worst experiences I've ever had banking. The manager was inconsiderate of my time and basically said it's my fault why there's an issue. I would ne ... more

Today, I visited Bank of America due to an issue where my newly applied Alaska credit card wasn't showing up in my account or app, preventing me from activating it. I dec ... more

They close the branches on Friday afternoon without noticing clients. I definitely believe this bank is lack of proper management and can't be relied according to my pas ... more

I just left this bank about an hour ago. I stopped by because I had some question regarding a transaction made on my checking account. I noticed the Indian lady in the ba ... more

I walked today to update my personal details and had a word with Fatima De la Torre. she was really accommodating and patient enough in understanding my need and guided t ... more

Love this branch, the whole staff is very friendly and helpful. Crystal is always extra friendly and helpful.

Super slow service

Failed to open a business account for me.

No stars yesterday I went there to make a transfer and they make me wait long time in the line. Later on they make me waste my time twice one of the teller she said you h ... more

I had an exceptional experience at US Bank today while opening a new account. Dino, the branch manager, and Stella provided outstanding customer service. Dino's expertise ... more

The apoitment was created 3 weeks ago, when I arrived at the office I waited for an hour, none of the specialists came to me, at the checkout they told me you need to wai ... more

I talked with a banker for 30 mins in HSBC and they never asked me to have a sit. Obviously they are rich and no need new customers. Dont come and go to a big name bank f ... more

I would like to give them 0 star or in negative but unfortunately that is not possible . When i opened account couple years ago that time Rukhsana and Shanker help me bo ... more

Great service

Good ATM.

BOA is not my favorite anymore.

Why not 24/7?!

Very helpful.

Very convenient location

Now just an ATM in a historic building. Meeting rooms are available for rent.

I been cashing my work checks for months.. all very legitimate..its a very profitable shop no question of funds..I was there when it opened..the manager was rude as heck ... more

down donw slow service.

Super friendly and helped me right away!

Good experience

Really helpful staff and fast service