BB&T Near Me

The entire bank staff showed up at 9:00 am when the bank was supposed to be opening. The staff then told me there would be a delay in opening because of staffing issues. ... more

Great people..

They helped me get a temporary debit card today in like 2 minutes flat. Super sweet and helpful!! Joseline is the best!

Uninterested, unfriendly, slow employees and management

You don't suspend someone account because of no apparent reason

What a wonderful professional and courteous staff. I especially enjoy dealing with Derek and Maria. Always helpful and knowledgeable.

Ive had such a horrible banking experience since they lost Diana. Brian, the bank manager, will never call you back. Months of he will call you back or I call and get a h ... more

Renee, Loy and the branch manager Margareth are awesome. Great customer service, make me feel welcome Nice and clean.

Sketchy location, homeless sleeping by the front door . Unregistered cars park in the driveway making a hazardous condition to pullout on to 34th street because you have ... more

Very nice friendly service

I can't believe they even call themselves a bank. Two days before a holiday weekend and they shut down their ATM for an upgrade. Omg. Who thought that one through. Th ... more

This branch is probably the worst bank ever, stay away from this bank. Lately I had have to many problems with bbt and they branch managers in Maryland, so I'm going to c ... more

This branch in particular has the best people you can find ANYWHERE. I know I can always call my branch and they make sure to take care of me with any issues I have. I ... more

When i need assistance Heather is always willing to assist with my banking needs. Heather is always polite and professional. Thank you.

Mrs Ortega is the best

An utterly and severely bad experience today, Friday, with 3 different tellers trying to process my transaction to get $1200 cash out of my account. I was about to purc ... more

Caveat emptor. In May, I closed 1 of 2 savings accounts I had with this Bank Branch. In August, without notification they used a "force debit memo" to take the remaining ... more

You people need to learn what urgency and appropriate timing is. 30 minutes in the drive through just to see someone when theres only two cars ahead of me. Asks me what I ... more

Not a good bank anymore

The people working at the bank are trying their hardest, but it takes a while just to make a deposit. If you have to visit the branch, just make sure you're not in a hurr ... more

Been going there for years even when it was BBT bank. Teresa has been there for years. Her and Oscar are the greatest! I come down there every winter. I just love them.

Truist overall is horrible for more reasons than I can list. This branch in particular rarely answers the phone and never calls back when you need to speak to the branch ... more

Worst branch. Every time I go to withdraw money, they give me a song and dance. They never have enough help and the manger lacks customer service skills. They should clos ... more

Went in today 1/16/2024 at around 4pm and the lady who sits directly to the right once you walk in was quite simply a miserable human. She was rude, short and treated us ... more

Out of all my years banking with BB&t, the manager at the Kroger location has to know you or she want cash your check.... But y'all want to stay open late. An to tell me ... more

Friendly tellers and manager. They are kind, caring and professional. They even have a teller who speaks fluent Spanish.

Great

The lines are insane ,lobby still not open half the time plus people are all new and dont know what they are doing..closing my account..it turned from a good bank before ... more

BB&T is the best bank out there!

I have been trying for 3 days and all I get is an answering machine and no call backs, I want to change to a better bank

TRUIST/BB&T IS THE WORST BANK IN THE COUNTRY. Whoever the male worker at this bank needs an attitude adjustment. Especially after illegally adjustment my account. This is ... more

Always a wait. Bank is very understaffed and slow. Sad to see this type of operation in a new facility.

If i could give zero I would

Awful rebranded a already closed down bank should of just closed . With online tools theres no need for bank in person anyways but I got a flyer and thought I would try i ... more

(Translated by Google) Great service (Original) Gran servicio

very great experience with Sandra west

I love Truist Bank Ms. Sara is very helpful an she knows what she is doing..thank u for everything

They help a lot with my problems . Very nice people work at this branch

Posting this from the drive through where I've been sitting for the past 40 minutes and am still two cars behind getting to the window. Gotta improve the time or at least ... more

Just posting so people know it's closed & merged with SunTrust bank across the street.

I have been banking with Truist Bank, Mutural Federal, BBand T I have never ever had any trouble with banking, these people are professional, they are alway so friendly a ... more

I took a check from one of their customers to get it cashed. I was told there would be an $8 charge to cash the check because I don't have an account with them. The fact ... more

Susan and tellers are always friendly and helpful

Quite a problem. and bureaucracy

Worst bank experience ever. I have had countless problems with this bank and this experience tops it off. I came in very polite and asked to withdrawal $5,000. They then ... more

This is the WORST BANK EVER you put good money into them and all they do is let you down every time I will NEVER recommend this bank if you have them RUN FAST WORST EVER ... more

Giving this branch a 5 because they are the only location that answers the phone, and are awesome at their jobs. Truist should teach all of their branches to be like thi ... more

Terrible service Cant even get change for business account Ask for kinds of Id which i did provide But how come no other branch requires it and this do? Terrible Wait tim ... more

They are great people

Home Mortgage customer service calls are routed to an answering service in the Philippines. Could barely understand the rep and background noise sounded like one of those ... more